This expanding top tier bank, based in the docklands, is looking to further

Sat, 22 Nov 2008 09:07:27 GMT

bolster its client services team. Servicing a European Client base, the primary role is to act as an escalation point of contact for the clients to the various operational infrastructure teams that support their OTC derivative, Commodity Bonds,how a track record of excellent client service in a banking operations environment, building a rapport with customers both internally and externally. You should be able to communicate structures and management information effectively and at all levels. Whilst training on some products and processes will be given, exposure to a broad range of products and operational processes will be a bonus. Individual calibre will be all important.. £85,000.00 - Contact seller

Rare opportunity to join a respected Offshore business and to play a key role in

Fri, 21 Nov 2008 07:18:17 GMT

developing the Private Banking arm. The organisation is based in Jersey (although has offices in many other jurisdictions) and offers a full range of Wealth management services as well as a strong, stable but progressive infrastructure. Unlike other opportunities within this area there are no ?managed' targets for the successful applicant but instead a remuneration package that is linked directly to performance. You will need to be a self motivated wealth management professional with very strong relationship management skills and a keen, confident approach to your work.

Why work in Jersey? Jersey is a low tax location, with a maximum personal income tax rate which does not exceed 20% of income. The island itself has an outdoor lifestyle and the work-life balance tends to be respected by the Island's employers. Add to this the possibility of a short seaside commute and one of the best sunshine records in the British Isles and the appeal is clear!
Please note that, due to Jersey immigration laws, you must have the right to work in the UK to apply for this position. HSMP visas might not be eligible for this role.
If , once you have applied for this position, you do not hear from us within 14 days, it will mean that unfortunately your background was not suitable for our client's needs. Thank you for your interest in this position.. £70,000.00 - Contact seller

Written Enquiries Administrator required for a large, forward thinking, dynamic

Fri, 21 Nov 2008 07:18:16 GMT

company that offer investment process solutions to over 32 management companies within the UK investment industry. They are a premier employer in the Essex area offering excellent remuneration, bonus and benefits. Although this role will initially be based in Basildon it is envisaged that it will move to central Chelmsford toward the end of the year. Obviously the client would like to interview candidates that are prepared to travel to both locations. The purpose of the role is to investigate and respond to customer, IFA and Management Companys queries, mostly by letter or email in accordance with company policies. Specific responsibilities for the role will include: Providing an effective & efficient service to customers answering all written enquiries using templates and created letters. Handling a minimum of 15 enquiries per day and no more than a 5% error rate - both on accuracy of data input & information given to the customer Full training will be provided The Successful candidate will be able to demonstrate skills and experience in the following areas:Experience of working in a customer services environment Excellent written, numerical and verbal skills Ability to work under pressure with an energetic, enthusiastic & flexible attitude Working to deadlines Pervious experience of composing written responses to queriesThis vacancy is initially on a contract basis for 10 months although with expect volumes they are expected to convert to perm.. £18,000.00 - Contact seller

Highly successful west end hedge fund is seeking a client services

Fri, 21 Nov 2008 07:18:16 GMT

administrator. This is a varied role in which you will have plenty of client contact and our client is expecting candidates to hit the ground running. You must have a maths or economics degree and you must be at advanced level in Excel. You will be very polished and have an excellent telephone manner. It is essential that candidates have worked within an investment bank, hedge fund or within financial services post graduation. Knowledge of the funds industry is essential. This is an extremely busy time for our client so candidates must be able to cope well under pressure and think on their feet. For further information please e-mail in your CV. Only suitable applicants will be responded to.. £18.00 - Contact seller

Personal Banker / Retail Bank Advisor / Customer Service Birmingham, West

Fri, 21 Nov 2008 07:18:16 GMT

Midlands Salary £15,100 - £17,500 Our client has been providing financial care since 1841. They specialise in the provision of Financial Services into niche markets and offer tailored financial products to doctors, dentists, teachers and lawyers. As a Personal Banker you will be required to to provide a professional and efficient service to their customers by dealing with their enquiries in a timely manner, ensuring that their records are accurate and up to date. You will answer incoming calls or correspondence from customers in a competent and professional manner, ensuring that confidentiality is maintained, liaising with other departments in order to solve any difficult queries. You must process all new business applications ensuring they are dealt with efficiently and help to guide applicants through the Person Loan application process, carrying out credit status checks when required. Key within this role is ensuring that all customer records are maintained and accurate and that any discrepancies or issues are dealt with quickly and efficiently. To be successful in this role you must have a good understanding of general banking procedures and regulations, well rounded communication skills, both verbal and written and able to engage in detailed discussion about our products and services with customers. You must have the ability to identify current and future sales opportunities, passing on leads and information to field or central sales staff for fulfillment. Our client is looking for candidates with an understanding of the importance of team working, who are able to work with and through others to meet team goals and objectives. Knowledge of understanding of the regulations and procedures relating to the operations of similar products is beneficial as you will be expected to work towards the completion of FPC qualification.. £17,500.00 - Contact seller

Nottingham City Centre, salary between 13,307 - 14,750k, plus annual bonus

Fri, 21 Nov 2008 07:18:16 GMT

andsalary review, fantastic benefits plus free access to the park and ride scheme. Insurance Advisors are required to work in a well established, friendly and professional bank. My client is looking for motivated and driven individuals to be part of a successful team. You will be takingcalls from customers who are looking to place claims on their household insurance. You will need to handle allinsurance enquiries in a professional manner and using your own initiative as well as working as part of a team.. You will need to be fully flexible between the hours of 8am and 8pm Monday to Friday and 8am - 5pm on Saturdays.. £14,750.00 - Contact seller

My client a leading Bank is seeking to recruit Operations Agent based in

Thu, 20 Nov 2008 07:19:44 GMT

Southall, LondonThe candidate should be ideally be from a Banking background with experience in retail banking or experience of working in a Financial Institution. The candidate should have atleast 3-5 years of overall experience, last few years of which in banking/financial institute. The salary for the role is £16,250. The role will be a contract to hire position and is an immediate start.. £16,250.00 - Contact seller

My client a leading Bank is seeking to recruit Customer Service Advisors for

Thu, 20 Nov 2008 07:19:44 GMT

their Birmingham Branch. The candidate should be ideally be from a Banking background with experience in retail banking or experience of working in a Financial Institution. The candidate should have atleast 3-5 years of overall experience, last few years of which in banking/financial institute. The position is a contract to hire role and is an immediate start.. £17,000.00 - Contact seller

Relationship Manager required for Private Bank in Gibraltar. Experience

Thu, 20 Nov 2008 07:19:44 GMT

required, Banking/ Finance services background. For further information please email or call on 20046420 Gibraltar. Global Recruitment.. £0.00 - Contact seller

Organisation DescriptionMy client is the leading providers of Financial

Thu, 20 Nov 2008 07:19:44 GMT

products/services in the Market and have a network of branches across the UK. In-line with their expansion plan their are now looking to recruit an additional member to join their dedicated team of administrators You will enjoy working as part of a fast -paced environment and have excellent customer service skills, be professional and able to build effective relationships with both advisors and sales consultants. Job DescriptionThe Responsibilities Work with consultants to maximise the effectiveness of building relationships with their IFAs Ensure maximum efficiency by also working within a team in order to reach and exceed the branch target Be the main point of contact for IFAs, leaving the consultants to concentrate on new sales opportunities by managing the administration and proactively seek new business Provide information to IFAs, which is compliant, accurate and professionally presented Product and package accurate NB quotations, ensuring all relevant supporting literature is compliant Monitor case progress through to policy extraction, credit and commission payments Identify sales opportunities and effectively communicate these to the consultant to ensure opportunities to secure new business are maximised Provide branch management with accurate business information when requested Maintain phone cover at all times in line with branch service standards Person SpecificationRequirements Previous administration experience within Financial Services , preferably within Life and Pensions Ability to learn quickly and to take responsibility for personal development Ability to work with numbers Experience of working in a sales support position previously FPC or equivalent qualifications and/or willing to study for professional qualifications Knowledge and understanding of the IFA marketplace locallyFor further information, please contactDhruti Chotai at Reed Insuranceon 0207 220 4777.. £23,000.00 - Contact seller

Our client a global financial services company requires a Payroll Clerk with

Thu, 20 Nov 2008 07:19:44 GMT

experience of payroll processing, who can use their expertise and proactive approach to support the company. Responsibilities: Provide payroll administration support to the payroll function Understand payroll processes, taking ownership from start to finish. Liaise with relevant employees. Respond to payroll queries. The company is currently transferring from an ADP system to a SAP System so a knowledge one or both of these systems would be advantageous, though not essential. Key attributes: Excellent customer service skills, with the ability to understand and respond to customer needs. Communicate in an effective and professional manner, both written and verbal with employees at all levels. Thrive in a fast-paced, changing environment. Excellent organisation skills, able to independently prioritise, multiple tasks and work to deadlines. Excellent attention to detail and accuracy Demonstrated team player Identify and implement improvements to processes and procedure. To apply in confidence please send your CV quoting Payroll Administrator in the subject heading.. £15,500.00 - Contact seller

To provide a high level of quality service in order to retain customers, reduce

Thu, 20 Nov 2008 07:19:44 GMT

the level of arrears and potential bad debts, whilst minimising complaints.

Communicate effectively by telephone and/or correspondence in an efficient and professional manner

Maximise recoveries by actioning those accounts in arrears in a cost effective manner and obtain retrieval of monies due by encouragement/negotiation/persuasion

Achieve team and divisional targets whilst maintaining high standards of quality output

Communicate with Counsellors to establish a good working relationship

Take personal responsibility for actioning allocated work lists and providing an excellent service both to the borrower and the Lender

Provide assistance to the Manager and other members of the team depending on workloads and priorities

Maintain and produce timely and accurate management statistics.

·Excellent interpersonal and communication skills both written and verbal
·Ability to work under pressure and prioritise workloads to achieve demanding targets
·Good collection skills to negotiate and achieve best recovery levels

Spring Personnel Ltd is acting as an Employment Agency in relation to this vacancy.

Spring Group plc is an Equal Opportunities employer; we welcome applicants from all backgrounds.. £14,800.00 - Contact seller

Position Overview Due to the rapid growth of our business, and our focus on

Thu, 20 Nov 2008 07:19:43 GMT

superior customer service and delivery we are seeking to expand our customer service operational team. Essential Job Functions Taking ad hoc requests from clients and IFAs Setting up clients inc KYC & AML requirements Processing registration, investment & withdrawal instructions Updating management information systems Day to day correspondence including fulfilment Liaising with other departments including accounts, sales and dealing teams Arranging payments to third parties Streamlining procedures and processes Quality checking work of colleagues Supporting other team members General administration where required Assisting with occasional direct mailing duties General office support duties Adhoc system testing (of proposed system enhancements) Non-essential Job Functions Support other departments on ad hoc basis; provide reception cover when required Competency Requirements Boldness; develops and suggests ideas outside the approach currently undertaken Innovation; responds quickly to changing work demands Development; Seeks knowledge, development opportunities and feedback and undertakes relevant professional exams Service; Works efficiently and communicates in a professional manner. Manages multiple tasks and documents processes and procedures Quality; Sets quality standards for their function; identifies and addresses opportunities for improvements Delivery; Meets important deadlines and takes responsibility for commitments and performance. Assists others to deliver teams desired results Other Job Specific Experience/Technical Skills/Abilities Bachelors degree is preferred (although not required) or further studies within a relevant area would be an advantage You will have experience working in an operational role within financial services The successful candidate will be looking to develop their career within Customer Service and/or Operations in a fast paced environment. Flexible working conditions and hours would also be considered on a case by case basis Proactive and hard-working. £30,000.00 - Contact seller

Administrator Broker Services Who are we? CMC Markets is a global leader in

Thu, 20 Nov 2008 07:19:43 GMT

n online derivatives trading. When CMC Markets was established in 1989, the vision was to create an institutional styled trading service that was accessible to all a vision that became a reality in 1996 when CMC Markets released the worlds first online Internet Foreign Exchange trading platform. While CMC Markets has expanded and now offers CFDs and Financial Spread Betting, the commitment and faithfulness to the original vision remains rock-solid. CMC Markets' success can be attributed to a company-wide goal: the creation of advantage for our customers through product and technical innovation. CMC Markets' international network of 23 strategically positioned offices supports clients from over 85 countries worldwide. Via the award winning Marketmaker trading platform, CMC Markets offers clients access to over 3,000 individual trading instruments, distributed in over 30 markets covering equities, indices, commodities and foreign exchange. In the financial year 2007/08 CMC Markets clients transacted over 20 million trades with a market value of over $1. 4 trillion. Key responsibilities: Support the Brokers in processing all new accounts for approval; ensure these are checked against compliance guidelines Provide administrative duties to the Brokers Provide sales support to include opening accounts via internal database, sending emails to clients, managing the filing systems for all client accounts Ensure relevant databases are kept up-to-date Ensure that supplies of sales literature and stationery are maintained at all times Maintain personal/professional development to meet the changing demands of the role, participate in appropriate training and encourage/support staff in their development Ensure a positive approach to challenge and provide open and honest feedback In all internal and external contact, present a professional and positive image of the department and CMC Markets as well as maintaining constructive relationships Take all reasonable steps to ensure appropriate confidentiality Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role. Skills and Experience Previous administrative experience IT literate particularly within MS Office Good attention to detail Good typing skills Methodical and organised working style Excellent communication skills; written and verbal Team player. £22,000.00 - Contact seller

Do you have you excellent customer service skills? Are you looking for the next

Wed, 19 Nov 2008 07:23:08 GMT

step in your career? If the answer is YES, then this is the perfect role for you!!!! We are currently looking for a Client Technician / Commercial Account Handler to work within the Insurance Department of a well-known Bank. The ideal candidate will be able to provide an outstanding level of customer service to all clients whilst implementing cost effective solutions to meet client needs. Other duties will include placing all risks on best terms, business development and cross selling company products to existing clients. Strong background knowledge of general insurance is required along with excellent interpersonal skills. Hours: Mon - Fri 9:00 - 17:00 Salary: Various APPLY NOW! - Call Leanne @ SOS recruitment TODAY for more details. We look forward to discussing your career with you!. £23,000.00 - Contact seller

Asset Servicing Client Service Manager -AVP The role of the Asset Servicing

Wed, 19 Nov 2008 07:23:08 GMT

Client Service Manager is to ensure a consistent and high quality of service delivery to the global client base on behalf of the Asset Servicing suite of products - Corporate Actions, Income, Taxation. The person in this role will be a key client advocate within WSS. A high level of networking is needed to successfully execute the service delivery across the Asset Servicing and other impacted product lines and related management teams. As such the person should be self confident, have excellent presentation and communications skills and be prepared to manage multiple priorities. This role will be responsible for managing a team of client service individuals supporting a variety of high profile, high net worth clients across all regions. The role calls for someone who is experienced in both direct and virtual Client Service Team management as the there will be Client Service Managers and Administrators in multiple WSS sites who require clear guidance and direction with regards to our day to day delivery of services to the clients. The person in this role needs to have an excellent understanding of the Asset Servicing products and associated products such as Securities Lending. Complex challenges are placed upon the service teams regularly by the client and service is expected to be flawless, proactive and consistent. Role: Actively monitor service delivery to clients via MIS, internal meetings, and client meetings. Self-monitoring and ongoing management of client issues and escalations log. Proactive clearance of enquiries raised within the centralised CSX database. Act as the clients advocate with regards to existing or new service offerings that may be requested from time to time Ensure consistency of service delivered, best practice is applied and consistency in service delivery is cohesive Establish and maintain positive working relationships with the client's management team. Co-ordinate a program of service delivery meetings/governance and maintaining ownership over the reporting of Key Performance Indicators and Client Service Report Cards. Ensure the client's expectations on service delivery and of the relationship are understood and met by stakeholders in Asset Servicing. Ensure ownership of issues is assigned, and target dates for completion are achieved. To be aware of client satisfaction levels at all time, and to pro actively advise senior management on key issues or deteriorating client perception. To work alongside the Regional/Global Client Service Management teams in all aspects of the relationship relating to Asset Servicing. Risks: The production groups process complex transactions, often very high in value, as a result of this there are particularly high inherent risks, which could adversely affect JP Morgans integrity in the market place and with its Global client base. These need to be constantly mitigated through strong leadership and management and robust processes and procedures, which are continually refined. i. Operational Risk ii. Market Risk iii. Client Reputation Risk/ Perception Risk iv. Regulatory Risk v. Fiduciary Risk vi. Credit Risk vii. Audit Risk viii. Risk of fraud APPLY NOW! - Call Leanne Hartley @ SOS recruitment TODAY for more details. We look forward to discussing your career with you!. £0.00 - Contact seller

Our clients are a leader in their field and are currently looking for a Client

Wed, 19 Nov 2008 07:23:08 GMT

Services Associate. You will be responsible for the day to day satisfaction, retention and growth of client relationships. The Associate serves as a liaison between the clients and internal departments. They are seeking someone who is able to: Be an organised administrator capable of multi tasking Have excellent communication and literacy skills Build and maintain a rapport with clients, responding to all queries in a timely and professional manner Identify all client issues and concerns and communicate them to the appropriate internal personnel Proactive management of client portfolios ensuring that all Service Level Agreements are met/ exceeded To be successful for this role you will need to have:- Excellent interpersonal skills Experience of working with all levels of management Excellent verbal and written communication skills Strong planning, time management, organisational and administration skills Accurate Keyboard skills Advanced level of Excel skills Basic Access skills SQL skills preferred not essential This role is 37 hours per week, based on a two-week shift pattern (Week one: Mon-Thurs 6. 20am to 2. 50pm, Friday 6. 20am to 2. 20pm. Week two: Mon-Thurs 8am to 4. 30pm, Friday 8am to 4pm). You may be required to work additional hours to perform the duties of the role, for which you will receive further remuneration You must have a strong administrative background along with excellent organisational skills and a flexible attitude to work. This role will be on a temporary to permanent basis so you will need to be available immediately. Please apply on line today! Due to the amount of CVs we receive we will only be able to contact you if your application is successful. Recruitment Solutions (Surrey) Ltd specialises in commercial, accountancy and finance positions. Recruitment Solutions (Surrey) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.. £7.75 - Contact seller

Customer Sales and Service Advisors

13,000-15,500 plus

Wed, 19 Nov 2008 07:23:08 GMT

ote of £20,000 per annum (PT Pro rata) + shift allowance + benefits

Leeds

With my client you will be given the freedom you need to deliver the highest standards of sales and customer service in a flexible, inspiring and supportive environment.

They are looking for the kind of people that enjoy talking to people, people that thrive on a challenge, and want to make a difference in the work that they do. You?ll be dealing with incoming calls, assessing customer requirements and advising on appropriate company products. They will teach you all about their products and services, so you can deal with each call with confidence. What?s more, we?ll give you a comprehensive training programme to ensure you are fully equipped to enjoy success within your new role. So if you?ve been out of the job market for a while, this could be the ideal way to return.

You won?t need to come from a banking background. But you will need good customer service and sales skills to deliver the results our customers have come to expect. Supportive, flexible, reliable and honest, you?ll combine a good level of computer skills with the ability to think on your feet and smile while you?re doing so.

There are a range of hours and shifts available, so as long as you?re able to join them for at least 17? hours each week during the evening, or on a full-time basis during the day I will be happy to hear from you.

Please contact Laura at Search on

Req39842/AGY. £14,500.00 - Contact seller

Think Green. Love Cocoabean!

My client is one of the

Tue, 18 Nov 2008 07:21:18 GMT

largest mortgage and investment organisations in the UK, renowned for their impeccable service and outstanding delivery in supporting their customers and clients with product advice.

They now have the opportunity for an excellent communicator and hard-working individual to join their customer service team within their Norwich branch. They sustain this impeccable service by providing their employees with innovative and fresh training techniques.

Your key duties will be; assisting customers and clients either via telephone, face to face or email, handling the day to day administration duties coupled with selling new and existing products to customers and clients.

This role is for the quick thinking and customer focused individuals who will hit the ground running and is also willing learn and take on a new challenge within a face to face customer service role.

For the client it's all about providing first class service and going that extra mile to exceed their expectations.

If you feel like working for a firm that offers progression, training and development within the mortgage and investment industry then this highly sort after position is for you.

Why Cocoabean?

Cocoabean is here to be the next generation in recruitment. We want to be indispensable to you and to be the human software within the world of recruitment.

This is achieved by truly taking the time to understand people and their desire for personal development then simply marrying that to the skills and process required by businesses.. £13,600.00 - Contact seller

16pm 22pm Working HoursThe Role: Working for the third largest Financial

Tue, 18 Nov 2008 07:21:18 GMT

al Services Group in Europe, a market leader within the banking and financial market. A worldwide Banking Investment operation, offering services to include Credit Card, Insurance, Banking and Financial solutions. Reporting into the Associate Supervisor of the Corporate Operations team Skills and Attributes required: Accurate Data processing Telesales experience Financial Background. £9.00 - Contact seller

(Part Time) Senior Investor Relations Executive Prestigious City Stockbrokers

Tue, 18 Nov 2008 07:21:18 GMT

£Neg + Bonus & Benefits Are you an experienced Senior Investor Relations Executive who is looking for a part time role where you can utilise your skills and experience? If so one of the City's most prestigious stockbroking firms could be the place for you. Working as part of the Client Services team, you will provide IR support to the companys corporate and institutional clients. This will involve organising roadshows including logistics and meetings right through from beginning to end. You will also work very closely with both Shareholder Analysts as well as Sales team. We are looking for someone who has a proven track record working within Investor Relations, with experience of writing and providing investor feedback. Experience dealing with clients both face to face and via telephone as well as targeting clients in the UK. The company are offering an excellent basic salary, initially on a 9 month contract basis. It is an exciting time to be joining the company with lots of new projects running, whilst other Financial institutions are struggling. For more information apply on line.. £0.00 - Contact seller

The wealth arm of this leading Australian Financial services

Tue, 18 Nov 2008 07:21:18 GMT

organisation is expanding rapidly. The Private Banking business provides exclusive investment and banking services to clients who meet specific criteria regarding income levels and levels of financial holdings. Private Bank clients often have sophisticated wealth arrangements and are therefore provided with personalised financial strategies and support.

The key responsibilities will involve (but not be limited to):

Proactively maintain a portfolio and manage their business needs
Offer lending and investment advice
Identify new business opportunities and establish long term relationships
T&D of Private Client Bankers in credit, sales and customer service
Establish strong network of referral source and advocates

The ideal candidate will possess the following:

At least 5 -7 years in a similar environment
Previous portfolio management skills - proactive management
Understanding of loan pricing and structuring
Existing networks along with the ability to build strong working relationships
High level of credit skills to enable the manager to structure a credit submission
Excellent communication skills
Completion of DFP (1-4 - minimum)

This is an excellent opportunity for an experienced private banker to join a world class financial services firm that is looking to expand it's private banking division and thereby offering excellent career opportunities and be paid a very attractive salary and bonus.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Ben Mason on , quoting Ref No. jw 1023.

. £0.00 - Contact seller

Bank Clerk (Customer Services), Temp £8. 15 Full time 3 in 4 Saturdays. Job

Sat, 15 Nov 2008 09:37:37 GMT

Purpose To provide a competent, efficient and friendly service to all branch customers, through identifying customers needs and providing appropriate solutions, referring to qualified staff where relevant, and ensuring policy and procedures are adhered to. Key Competencies Carries out investment and cashiering duties as required, performing transactions for customers visiting or writing to the branch, and performing the role of balancing cashier on a rota basis. Keeps fully up to date with all procedures, products and services, responding to customer enquiries received at the counter/sales desk, by post or telephone, referring to more experienced/qualified member of staff as appropriate. Identifies sales opportunities and customer needs through discussion and, if relevant, sells the appropriate product or service, referring to more experienced/qualified member of staff as appropriate. Takes on additional responsibilities and duties as required by group manager. Essential Skills/Experience Able to handle customer queries, both face to face and over the telephone. Keyboard skills/cash handling experience. GCSEs in Maths and English at Grade C or equivalent/or equivalent work experience. Required to work Saturdays on a rota basis. £8.15 - Contact seller

Organisation DescriptionAs one of the UKs top ten building societies our client

Sat, 15 Nov 2008 09:37:37 GMT

continues to demonstrate the benefits of independent mutuality by offering very competitive savings and mortgage products and a range of other services. This well established Society originates from the first half of the 19th Century and has grown to have in excess of fifty branches across the UK. Job Description£5. 04 - £6. 21ph + pro rata bonus. You will work at the counter as a cashier dealing with customers needs. Generate leads for regulated investment products and sell general insurance products. These leads will then be passed to the relevant work colleague. Provide afantastic level ofCustomer Service. There will be elements ofadministrationwith the need for good organisation to ensurecompany requirements are met. The successful candidate willwork Saturday 9am - 1pm and possibly provide holiday cover for full time staff during the week. Person SpecificationYou will be an outgoing and confident team playerwho enjoys sales and dealing with people. Candidates should be able to show their ability to work in a target orientated role andbe good withnumbers andwritten/verbal communication skills.. £6.21 - Contact seller

Organisation DescriptionTo assist the Branch Manager in managing the performance

Thu, 13 Nov 2008 10:06:12 GMT

of the branch(s) sales team to achieve sales & retention targets Job DescriptionTo assist in the continual development & implementation of the Branch Sales Plans to ensure achievements of branch / sales and retention targets. To assist in the Performance Management & development of branch staff in accordance with the guidelines whilst also achieving own targets. To deputise for the Branch Manager in their absenceTo be able to work out of any branch within the network if the need arisesTo make effective decisions without referral within authority levelsTo lead by example in all aspects of the role by showing enthusiasm and driveIn the absence of the Branch Manager, to ensure the branch is operational during working hours. To provide feedback to the Branch Manager on any operational issues that affect branch performance. To assist the Branch Manager in ensuring that all Statutory & non-Statutory Codes of Compliance are implemented & maintainedTo ensure market feedback is continuously gathered from staff and customers and reported via the correct meansTo ensure tills operate efficiently, with no errors, running own till as necessaryTo be an Ambassador for theby supporting the Branch Manager in the local community by networking, speaking at events, involvement in fundraising, attending business association meetings when requiredTo be responsible for own personal development and to keep up with current relevant issues in relation to own rolePerson SpecificationTeam leading skills. Problem solving skills. Ability to multi task.. £19,000.00 - Contact seller

Working for one of the worlds largest banking organisations within their

Thu, 13 Nov 2008 10:06:11 GMT

prestigious offices in Salford Quays you will be required to work on an inbound/outbound customer service and sales capacity within the Premier Banking Team. You will be responsible for handling all incoming calls in an efficient manner, effectively dealing with customer enquiries and identifying relevant products and services to benefit the customer. You will work to set targets and ensure you maintain service levels to consistently deliver the companies high standards of customer service. You will have experience of working within a sales environment with effective communication skills and be able to meet demanding work schedules. This is a fantastic opportunity to work for an award winning company who were voted Manchester's Best Place to Work 2007 who offer full training and an excellent benefits package.. £17,300.00 - Contact seller

Our client is a leading off shore banking company who are based on the Isle of

Wed, 12 Nov 2008 09:40:57 GMT

Man. This role is based on the Isle of Man, but they will help you with relocation. They are currently looking for a Senior Relationship Manager who will have responsibility for managing existing client relationships and building new business opportunities. These are the duties you will be responsible for -? Creation of an account plan for each client which defines objectives, details potential business development opportunities and records revenue and profitability. ? Detailed understanding of the clients organisation with the specific purpose of understanding the clients strategy and direction ? Understanding the full product and service, in order to maximise cross selling opportunities ? Working with relevant operational areas (client and internal to IIS), to identify new business opportunities (including new initiatives, product development and new operating models), ? Liaising with Client Service Manager(s) and operational areas to ensure client satisfaction levels are maintained, through the competent delivery of the required products and service ? Prompt resolution to client complaints and disputes, e. g. errors requiring compensation ? Contributing to IIS growth and profit objectives through negotiation of new/renewable client contracts, in accordance with documented plan. ? Reviewing fee tariffs in accordance with the contract and IIS service provision ? Working with the Client Service Manager to ensure additional services are charged where appropriate and invoices are paid in a timely manner ? Actively promoting the full suite of the companies products and services to the client ? Managing the business protocols between the company and the client to establish a professional and trusted relationship with client across all locations and departments. ? Remaining abreast of market, industry, competition and regulatory developments to contribute towards the development of new/enhanced IIS products and services to meet client requirements and support the business objectives of IIS ? Supporting the implementation of new client initiativesIf you would like to learn more about this role please send your CV to us today!. £50,000.00 - Contact seller

If you are a numerate Administrator who has experience within a bank or a

Tue, 11 Nov 2008 07:24:55 GMT

financial institution then you could be looking after the administration of our clients investment paperwork. You will be responsible for:-Analytical accounting of the family's expenses -Analysis, follow up and reconciliation of bank accounts in the UK and abroad-Relations with banks to ensure that transactions are properly carried out and recorded-Follow up on investments with financial institutions ensuring that they are accurately accounted for, and that performance reporting is properly done-Preparing data and documents to submit to the accounting firm preparing personal tax returns-Keeping up to date recordsYou must be a self-starter and have a background in accounting or financial record keeping in a financial institution such as a bank. Working knowledge of French would be a plus. Discretion, confidentiality and reliability are essential. Send your CV with a brief covering letter outlining your interest and suitability quoting reference VP110A. £25,000.00 - Contact seller

This is a great opportunity for a customer service/sales person to join a well

Sat, 08 Nov 2008 07:22:07 GMT

established financial companyThis is a part time position during school hours with the occasional SaturdayThe type of person that would be suitable for this position should have:-*Excellent communicate skills*Someone who is motivated and can work efficiently towards individual and team targets*Computer literate*Must have English and Maths Gcse level A-C or equivalent tooBenefits:-*Holidays 25 days + 1 day for every year within the company (pro rata)*Optional contributory 5% pension*Life Insurance - 8 x basic salary in case of death in service*Saving Account*Child Care Vouchers. £15,875.00 - Contact seller

The wealth arm of this leading Australian Financial services

Sat, 08 Nov 2008 07:22:07 GMT

The key responsibilities will involve (but not be limited to):

Proactively maintain a portfolio and manage their business needs
Offer lending and investment advice
Identify new business opportunities and establish long term relationships
T&D of Private Client Bankers in credit, sales and customer service
Establish strong network of referral source and advocates

The ideal candidate will possess the following:

At least 5 -7 years in a similar environment
Previous portfolio management skills - proactive management
Understanding of loan pricing and structuring
Existing networks along with the ability to build strong working relationships
High level of credit skills to enable the manager to structure a credit submission
Excellent communication skills
Completion of DFP (1-4 - minimum)

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Jacque Hemmings-Jones on , quoting Ref No. jw 1023.

. £0.00 - Contact seller

You will meet and greet customers in your branch, dealing with their queries and

Sat, 08 Nov 2008 07:22:07 GMT

concerns and providing the help they need. You will offer the appropriate product or service yourself, or introduce the customer to a colleague who'll be able to advise them further.

With a view to both generating sales leads and ensuring a good level of customer service. You will also be responsible for arranging appointments, and liaising with colleagues and business partners for assistance when you need it.

You will be the first point of contact for customers in the branch. Pursue potential sales leads. Update both customer files and your diary after each action.

You will also need to be target focused as you will be responsible for sales leads.

Quarterly bonus is up to £800 per quarter.

Good level of Customer service, target driven, good communication skills.. £19,500.00 - Contact seller

Have you previously worked within Client Services? Are you looking for that

Fri, 07 Nov 2008 07:19:04 GMT

perfect role? If so, then please read on As a member of the Client Service Team, the Client Manager will be the first port of call for new client requests and act as an escalation point for existing service issues, ensure strong client management plans are in place for key clients, proactively coordinate internal groups, coordinate regular meetings with internal partners, execute day to day control functions to ensure that our client is not breaching any agreed service parameters or compromising the firm. The ideal candidate will have problem solving skills, be able to make verbal and written representations, be proactive and determined, results / solutions oriented and have strong skills in using MS PowerPoint, Excel, Word and Project. Our client offers an exceptional benefits programme and is an equal opportunities employer. Hours: Full-Time Salary: Negotiable If this sounds like the role for you, then APPLY NOW! - Call Leanne Hartley @ SOS recruitment TODAY for more details. We look forward to discussing your career with you!. £0.00 - Contact seller

Our client is searching for a French speaking Operations Assistant whose key

Fri, 07 Nov 2008 07:19:04 GMT

responsibilities will be as follows: - Monitoring new account sign ups - Monitoring incoming and outgoing transactions for fraudulent activity - Checking and verifying customer verification documents for authenticity - Communicating with fraudsters and genuine cardholders - Determine whether the account should be blocked or not based on the information gathered in researching past transaction history and probability of fraud - Collusion and money laundering investigations You must have excellent French as well as English language skills. Salary dependant on experience.. £10,000.00 - Contact seller

start job To provide high quality frontline customer service by offering

Thu, 06 Nov 2008 07:22:02 GMT

information and guidance on financial services disputes, to record and respond to all consumer contacts received by telephone or letter in line with business aims and standards. Successful candidates would have worked within customer services , with a knowledge of financial services, insurance or banking products and proven excellence within customer servce. This is a great opportunity for career success , not only will you be able to take industry qulaifications , but you will also receive an excellent benefits package end job. £21,000.00 - Contact seller

EXECUTIVE SUPPORTA great opportunity has arisen within a prestigious Wealth

Thu, 06 Nov 2008 07:22:02 GMT

management firm based in the heart of the West End. Our client is currently looking for a Client Support Executive to support the director and a team of fund managers. This position will be reporting jointly to the Executive Support Manager and head of the fund management. This role will involve considerable client and IFA contact, where both should know the Executive Support and be happy to contact them in the first instance with any administrative queries. Duties and Responsibilities will include: *Management of new client administration, as well as existing clients *Processing of application forms and establishing client accounts. *Preparation, formatting and distribution of documentation such as client agreements. *Establishment and maintenance of compliant client records. *Maintenance of a new business tracking database *Acting as first point of contact in respect of client and IFA queries Any other Adhoc, Admin and Reception duties as and when required. The ideal candidate will have proven support admin experience, ideally within Financial Services but not essential. They will also be confident, proactive, use own initiative and have excellent communication skills both verbally and written with the ability to communicate at all levels. This vacancy is being advertised by GEL Appointments Ltd. Registered Office: Ground Floor, 65 London Wall, London, EC2M 5TU. Registration Number: 2794755 The services advertised by GEL Appointments Ltd are those of an Employment Agency.. £25,000.00 - Contact seller

My client requires an experienced Customer Service Advisor who can demonstrate

Thu, 06 Nov 2008 07:22:02 GMT

excellent communication skills, together with good key board/PC skills. This is a part-time position, Monday - Friday with the occasional Saturday to cover and is due to commence January 2009. Interviews will be held in the next two weeks.. £7.00 - Contact seller

Branch Based Customer Service Advisor ? Nuneaton - £12,000

Wed, 05 Nov 2008 07:22:59 GMT

- £15,000 plus bonus!

A national leading bank are currently looking for an individual to join their customer service team.

Sales and service are both key aspects of this role and you will need to have a minimum of 6 months face to face sales and customer service experience.

You will be working face to face with customers and will be required to achieve sales/referrals targets of financial products to our customers. In reward for this you can achieve bonus which can be as much as 10% - 15% of your basic salary.

There is also a fantastic benefits package and excellent career progression available.

The ideal candidate will be hard working, target driven and have a proven track record in sales. You will also need to pass a credit check.

Both full and part time hours available.
Req58259/AGY. £15,000.00 - Contact seller

Branch Based Customer Service Advisor ? Swadlincote - £12,000

Wed, 05 Nov 2008 07:22:59 GMT

Organisation DescriptionOur client, one of the lead international financial

Wed, 05 Nov 2008 07:22:59 GMT

services company, is just looking for the suitable candidates for the Banking - Loan administrative/Front office. Job Description- Prepares local regulatory reporting in compliance with local accounting and supervisory regulations (Czech National Bank, Prague Stock Exchange and Capital Market Association, Czech Statistical Office)- Prepares local financial statements and notes to financial statements- Liquidity reporting- Prepares and updates accounting/regulatory reporting procedures- Prepares accounting reconciliation summaries- Contributes to accounting/regulatory reporting projects- Performs analyses on ad hoc basis- Cooperates within Finance with Controlling- Cooperates within the Bank with all front office and back office departments and Head Office- Cooperates with internal and external auditors, tax consultants, CNB and other regulatory authoritiesPerson SpecificationRequired background:- University degree (finance and accounting is preferable)- Relevant job experience is an advantage (preferably in financial institution or financial services company) but suitable also for graduates- Special interest in gaining in-depth knowledge of accounting (incl. International Accounting Standards) and supervisory regulations- Special interest in banking business and its operational issues- Active knowledge of English Personal profile:- Core competencies: performance motivation, initiative, customer focus and teamwork, analytical, logical and creative thinking- Other important competencies: flexibility, independence, accuracy, integrity, problem analysis and judgement. £384,000.00 - Contact seller

Job Description Client Relationship Executive serves as a principle point of

Wed, 05 Nov 2008 07:22:58 GMT

contact between my clients branches/affiliated firms (clients) and Head Office. The role requires a genuine commitment to providing 5 star customer service to clients as well as a good understanding of the UK retail financial services industry, including the securities, fund management and financial planning sectors. Principle Duties: Serve as central source of guidance for clients and be the advocate and voice of advisers and their staff within head office Strive for continuous improvement in adviser service levels and adviser understanding at all opportunities. Ensure clients are kept informed of enhancements, changes, tools and resources. Solicit, monitor and/or feedback on service issues from clients and colleagues, identifying problem themes, devise and agree solutions Write and/or update internal/external procedures and processes and assist with their implementation Deal with escalated complex queries and issues raised both internally and externally, ensuring they are fully resolved in a timely manner Consider the principles of Treating Customers Fairly in all business activities Execute the transition process and any related tasks for new clients Support Business Development team by addressing queries from prospects as required. Work closely with the training team to ensure our clients ongoing training requirements are assessed and met. ConsultantJack GrimesTurn2Me. £30,000.00 - Contact seller

Branch Based Customer Service Advisor ? Coventry - £12,000

Wed, 05 Nov 2008 07:22:58 GMT

Part Time Branch Based Customer Advisors based in Falkirk

Wed, 05 Nov 2008 07:22:58 GMT
/>15 - 20 Hours Per week

Salary £12,000 to £15,000 pro rata dependant on experience

We are currently recruiting part time Branch Based Customer Advisors, who are keen to work for an organisation which has a reputation for providing a good service through friendly and knowledgeable staff. Experience in working towards targets in a sales type environment would be preferred and you will have excellent communication skills and be comfortable is talking to customers and helping with a variety of different needs. PC SKills and the ability to work with numbers is a must.

Full training is provided for successful candidates

If you are intrested then please send your CV using the link or send it to
Req58003/AGY. £15,000.00 - Contact seller

Branch Based Customer Service Advisor ? Hinckley - £12,000

Wed, 05 Nov 2008 07:22:58 GMT

Branch Based Customer Service Advisor ? Blaby - £12,000

Wed, 05 Nov 2008 07:22:58 GMT

Branch Based Customer Service Advisor ? Evington - £12,000

Wed, 05 Nov 2008 07:22:58 GMT

Branch Based Customer Service Advisor ? Leicester City Centre

Wed, 05 Nov 2008 07:22:58 GMT

- £12,000 - £15,000 plus bonus!

A national leading bank are currently looking for an individual to join their customer service team.

Sales and service are both key aspects of this role and you will need to have a minimum of 6 months face to face sales and customer service experience.

You will be working face to face with customers and will be required to achieve sales/referrals targets of financial products to our customers. In reward for this you can achieve bonus which can be as much as 10% - 15% of your basic salary.

There is also a fantastic benefits package and excellent career progression available.

The ideal candidate will be hard working, target driven and have a proven track record in sales. You will also need to pass a credit check.

Both full and part time hours available.
Req58246/AGY. £15,000.00 - Contact seller

Branch Based Customer Service Advisor ? Birstall - £12,000

Wed, 05 Nov 2008 07:22:58 GMT

A new exciting opportunity has become available for an experienced Client

Wed, 05 Nov 2008 07:22:57 GMT

Advisor Assistant with experience in the following operational areas Payments/FX/Money Markets Account Opening Settlements Some client facing experience would be beneficial coupled with experience of dealing with High Networth Customers. This position is a 3 6 month contract with the possibility of going permanent You will have experience in account opening, payments, fixed deposits, foreign exchange business, stock market orders, alternative investment applications, monthly reporting and adhoc client valuations. To apply please forward your CV to Andrea. £150.00 - Contact seller

Are you able to speak a European Language Fluently? Would you like the

Wed, 05 Nov 2008 07:22:57 GMT

opportunity to work in a fast paced, market leading, financial services organisation and use your language skills to be part of our ambitious growth plans? If you answered yes, this could be the opportunity for you. We currently have vacancies for talented individuals who want to be able to contribute the success of our organisation whilst at the same time being given the opportunity to learn and develop their skills at the same time. Who are we? CMC Markets is a global leader in online derivatives trading. When CMC Markets was established in 1989, the vision was to create an institutional styled trading service that was accessible to all a vision that became a reality in 1996 when CMC Markets released the worlds first online Internet Foreign Exchange trading platform. While CMC Markets has expanded and now offers CFDs and Financial Spread Betting, the commitment and faithfulness to the original vision remains rock-solid. CMC Markets' success can be attributed to a company-wide goal: the creation of advantage for our customers through product and technical innovation. CMC Markets' international network of 23 strategically positioned offices supports clients from over 85 countries worldwide. Via the award winning Marketmaker trading platform, CMC Markets offers clients access to over 3,000 individual trading instruments, distributed in over 30 markets covering equities, indices, commodities and foreign exchange. In the financial year 2007/08 CMC Markets clients transacted over 20 million trades with a market value of over $1. 4 trillion. Skills and Experience Fluency in either French, Spanish or German Financial services or customer service experience Attention to detail; accurate working, numerate Strong Microsoft skills; IT confident Absolute discretion handling confidential information Ability to work in the UK without restriction. £24,000.00 - Contact seller

Our client are a major high street banking organisation. They require candidates

Fri, 31 Oct 2008 07:17:53 GMT

who have strong customer service, relationship building and sales skills. You must be driven, self motivated, highly organised and a good team worker. Job Description Working effectively with the branch team to build stronger and more profitable relationships with our customers, through the sale of products that meet our customers’ needs and excellent customer service Requirements You will have customer service experience and be comfortable working with targets. Idealy, you will have worked in the financial products industry i. e. mortgages, loans, credit cards etc however this not essential. Many successful Customer Advisors have come from mobile phone, retail or contact centre roles. Responsibilities • Conduct structured Personal Review interviews (face-to-face or by telephone) with customers to review their financial position and needs • Identify sales, cross-sales and referral opportunities from their interviews • Provide customers with ideas/options/advice on financial products and services that are directly relevant to their needs. • Be pro-active in the branch during down-time; greeting customers in the Branch to assist them with their general needs with a view to identifying sales opportunities • Deal with incoming customer queries on the telephone or in the branch • Manage their diary – ensure they maintain a full diary of appointments or contacts to make with customers • Generate leads through telephoning customers (‘warm’ calling) • Check quality and potential of the referred customers prior to the customer meetings (using data held on internal data-base). • Maintain their knowledge of the Bank’s range of personal products and services (largely loans and mortgages) • Ensure their paperwork is kept up-to-date – e. g. faxes, referral of leads, logging concerns, completing applications, monitoring progress of applications on behalf of customer, managing their customer pipeline (e. g. future needs) • Monitor own sales performance at regular intervals in a day Working effectively with the team • Coach and work with CSOs, receptionists and dedicated Prospectors to enhance their ability to develop leads and increase the quality and volume of referrals • Take leading role in the weekly Branch DOFT huddle • Attend daily preview/review CA team meeting and share knowledge • Consistently follow the Bank’s key control, credit, cash, fraud and other operational processes. Vacancies are throughout the UK, so please contact us to see if there is a position near you.. £24,720.00 - Contact seller

This expanding top tier bank, based in the docklands, is looking to further

Rare opportunity to join a respected Offshore business and to play a key role in

Written Enquiries Administrator required for a large, forward thinking, dynamic

Highly successful west end hedge fund is seeking a client services

Personal Banker / Retail Bank Advisor / Customer Service Birmingham, West

Nottingham City Centre, salary between 13,307 - 14,750k, plus annual bonus

My client a leading Bank is seeking to recruit Operations Agent based in

My client a leading Bank is seeking to recruit Customer Service Advisors for

Relationship Manager required for Private Bank in Gibraltar. Experience

Organisation DescriptionMy client is the leading providers of Financial

Our client a global financial services company requires a Payroll Clerk with

To provide a high level of quality service in order to retain customers, reduce

Position Overview Due to the rapid growth of our business, and our focus on

Administrator Broker Services Who are we? CMC Markets is a global leader in

Do you have you excellent customer service skills? Are you looking for the next

Asset Servicing Client Service Manager -AVP The role of the Asset Servicing

Our clients are a leader in their field and are currently looking for a Client

Customer Sales and Service Advisors 13,000-15,500 plus

Think Green. Love Cocoabean!My client is one of the

16pm 22pm Working HoursThe Role: Working for the third largest Financial

(Part Time) Senior Investor Relations Executive Prestigious City Stockbrokers

The wealth arm of this leading Australian Financial services

Bank Clerk (Customer Services), Temp £8. 15 Full time 3 in 4 Saturdays. Job

Organisation DescriptionAs one of the UKs top ten building societies our client

Organisation DescriptionTo assist the Branch Manager in managing the performance

Working for one of the worlds largest banking organisations within their

Our client is a leading off shore banking company who are based on the Isle of

If you are a numerate Administrator who has experience within a bank or a

This is a great opportunity for a customer service/sales person to join a well

The wealth arm of this leading Australian Financial services

You will meet and greet customers in your branch, dealing with their queries and

Have you previously worked within Client Services? Are you looking for that

Our client is searching for a French speaking Operations Assistant whose key

start job To provide high quality frontline customer service by offering

EXECUTIVE SUPPORTA great opportunity has arisen within a prestigious Wealth

My client requires an experienced Customer Service Advisor who can demonstrate

Branch Based Customer Service Advisor ? Nuneaton - £12,000

Branch Based Customer Service Advisor ? Swadlincote - £12,000

Organisation DescriptionOur client, one of the lead international financial

Job Description Client Relationship Executive serves as a principle point of

Branch Based Customer Service Advisor ? Coventry - £12,000

Branch Based Customer Service Advisor ? Hinckley - £12,000

Branch Based Customer Service Advisor ? Blaby - £12,000

Branch Based Customer Service Advisor ? Evington - £12,000

Branch Based Customer Service Advisor ? Leicester City Centre

Branch Based Customer Service Advisor ? Birstall - £12,000

A new exciting opportunity has become available for an experienced Client

Are you able to speak a European Language Fluently? Would you like the

Our client are a major high street banking organisation. They require candidates

Customer Sales and Service Advisors

13,000-15,500 plus

Think Green. Love Cocoabean!

My client is one of the