Organisation DescriptionTo provide excellent customer service to our clients

Sun, 23 Nov 2008 07:07:32 GMT

business links. The customers are environmental consultants, engineers and other property professionals who rely on the company for unique and high quality information drawn from current and historical mapping and databases of contamination risk and historicmaps. This role involves answering varied queries and in some cases providing intricate explanations to a highly professional customer base. Job Description Effectively handle telephone enquiries Provide advice and help on how to use company websites Effectively handle email, fax and postal enquiries including digitising sites for customers who are unableto use the website. Investigate and resolve customers queries regarding aspects of the Environmental data and report delivery. Process and monitor the supply of external reports from third party suppliers Provide quotations for Environmental Reports Investigate and resolve customers queries regarding aspects of the Environmental data and report delivery. Liaise with company Account Managers to resolve queries, and manage and build relationships with keycustomers. Provide input to project meeting for new products Feedback the customers comments and requirements for product and process enhancements. Train existing and new work colleagues. Person SpecificationMinimum of 1-year customerservices experience Customer focused Excellent communication skills, both written and verbal Good telephone manner Ability to solve problems Ability to organise and prioritise work, with a methodical and thorough working practice Works efficiently and quickly under pressure Excellent team player Ability to interpret customers requirements Outgoing, enthusiastic, honest and confident. £21,000.00 - Contact seller

Job DescriptionObjectives: Develop sales in international markets direct with

Sun, 23 Nov 2008 07:07:32 GMT

retailers, retail specifiers and distributor partners. Also, to support UK retailers as they move overseas. Key Aspects of the roleBusiness development with Western retailers into overseas marketTarget clients in UK and other territoriesEstablish working relationships with franchise partnersEstablish distribution partners where appropriateProduce lighting designsManage client pricing and marginsOn site focusingWiling to travelAccount ManageCharacteristicsDriven to succeedDemonstrate successful sales careerIntelligent sales person rather than repAdaptableSelf motivatedHard WorkerSKILLSESSENTIALLighting (architectural)SalesAccount Manager Lighting DesignProject manageDESIRABLERetailAble to speak in public (small part of job)Culturally awareLanguages. £35,000.00 - Contact seller

Job DescriptionObjectives: Develop sales in international markets direct with

Sun, 23 Nov 2008 07:07:32 GMT

CUSTOMER SERVICE ACCOUNT MANAGERWILMSLOWMON TO FRI 9AM - 5. 30PM 1HR FOR

Sat, 22 Nov 2008 08:59:17 GMT

LUNCH£13000 - £16000 PLUS BONUS AND BENEFITSOur client a sucessful blue chip company are seeking an experienced Account Manager to join their busy team dealign with business customers. Development, maintenance and retention of customer relationships Informing customers of all products Making sales of products Updating customer recordsCandidates must have previous customer service, account management or sales experience.. £24,000.00 - Contact seller

Organisation DescriptionOur client is a business consultancy company based in

Sat, 22 Nov 2008 08:59:17 GMT

Witham are looking for a Project Manager to manage for one of their largest accounts. Job DescriptionThis is a permanent position and our client is lookingthe ideal candidate with previous and proven strong print management experience. Our client offers free parking and 25 days holiday. This is a demanding role and it is imperative that the employer takes on a candidate that has experience in project management. You will required to work alongside the client managing a project from start to finish therefore the ideal candidate would be from a fast moving consumable goods or print and packaging background. It is essential that you are able to provide a highly professional service ensuring that the clients expectations are always managed and escalate issues as soon as they arise in the appropriate manner. The position requires strong organisationalas well as excellent administrative skills. The position may also require you to travel to Europe on occasion. Person SpecificationProject Management skills and experience essential. Knowledge of project management methodologies. Experience within the print industry would be desirable. To be fully conversant in the use of MIS systems. Strong organisation skills along with multi tasking. Good communication skills written & verbal. Confidence and ability to deal with Blue Chip clients. A good team worker. Excellent telephone manner. Good attention to detail. PC literate Microsoft Office Word and Excel. Flexible, hardworking and ambitious.. £32,000.00 - Contact seller

A Solution and Services Company on Milton Park are looking for a Senior Customer

Sat, 22 Nov 2008 08:59:16 GMT

Service Executive to work closely with large accounts, preparing implementations, manage transitions, data management, invoice processing, attend customer meetings, develop and maintain relationship with the client. You need to be highly customer focused, enthusiastic, ambitious, motivated, able to communicate successfully with business customers at all levels face to face and flexible to travel in the UK and abroad and have the flexibility for overnight stays. For the role of Senior Customer Service Executive, you need to have a valid driving licence and own car and all travel expenses are paid. To apply for this position please contact Nicky Macdonald at Bluestream Recruitment. £0.00 - Contact seller

B2B CUSTOMER SERVICE EXECUTIVE / CUSTOMER SERVICE EXECUTIVE / AWARD WINNING

Sat, 22 Nov 2008 08:59:16 GMT

STAFF FOCUSED ORGANISATION / CUSTOMER ACCOUNT MANAGER£16,100 Basic / Private Medical / Pension / Strong Benefits Our client is one of the UKs leading Blue Chip Providers - having won numerous awards and with an excellent reputation for going that extra mile and an extremely staff focused approach offering superb career development and staff retention across the board. With state-of-art offices outside of Manchester City Centre they are now looking for a high claibre B2B Customer Service Executive to join their organisation in one of the strongest Customer Service based environments in the North West. The role will involve the following key areas of focus: Manage the customer relationship and support customer needs by providing a consistently high level of customer service. Examples of inbound calls include data protection checks, billing queries and hardware queries. Manage lifecycle of queries from initial call to resolution. Problem solving, striving to resolve issues at first point of contact where appropriate and providing updates where required. Examples include invoice analysis, managing outstanding balances and analysis of customer usage. Proactively build product/industry knowledge and manage personal development, working to KPIs. Demonstrate compliance with key call centre measures, call handling complaints procedure and HR policies and procedures. Skills & Experience required: Educated to minimum GCSE standard. Strong working knowledge of all Microsoft Office packages, especially Excel. Ability to demonstrate proven experience in either a customer service, call centre or telecoms environment. Excellent communication skills with the ability to deal with a variety of internal and external customers at all levels. Excellent organisational and time management skills, with the ability to multi-task, prioritise and work to deadlines. Candidates suitable for this role would include: B2B Customer Service Executive / Customer Service Executive / B2B Customer Service Advisor / Inbound Advisor / Customer Care Advisor / Customer Care Executive / Inbound Retention Advisor / Retention Exexcutive / Corporate Executive / Customer Service / Call Centre Advisor. Locations suitable would be: Manchester / Didsbury / Chorlton / Fallowfield / Cheadle / Stockport / Sale / Streftford / Manchester City Centre.. £16,200.00 - Contact seller

Major Print Management company currently have won significant new business are

Sat, 22 Nov 2008 08:59:16 GMT

are now looking and several openings for Senior Account Executive to join their team. Your experience will be within Print, Direct Mail and preferably Transactional Mail but this is not essential as training in this area will be offered. Your role will be to provide information and advice to clients in the supply of printing services. You must ensure that all work produced is released on time and in accordance with the agreed production schedule, taking ownership and help with the responsibility for the day to day operation of all nominated accounts. To be successful you must have excellent client relationship skills with knowledge of most print processes.

JPL Group is the trading division of JPL (UK) Limited which provides services as an Agency and an Employment Business.. £33,000.00 - Contact seller

Job DescriptionOur client an organisation that work on behalf of a large UK

Sat, 22 Nov 2008 08:59:16 GMT

based insurance group are seeking a candidate to work in their busy organisation. Fluent language skills are required in Turkish or Greek. The shift patterns vary and the hours of work are 37. 5 to be worked on a 3day shift 12 hours a day. Working Mon, Wed, Fri or Mon, Tues, Sat, Sun or tue, wed, thurs working between the hours of 07:00 and 20:00. 1 hour for lunch. Handling calls from customers overseas often requiring a great deal of sensitivity and occasionally of a high profile nature. Using email and ms office to communicate, create and attach documents. If you are passionate about service and have excellent communication skills then this opportunity could be for you. Available on an ongoing temporary basis.. £7.80 - Contact seller

Our Wellingborough based client are seeking an Account Manager to join their

Sat, 22 Nov 2008 08:59:16 GMT

growing team. The focus of the job is to be the main point of contact with suppliers and customers from initial design through to delivery of product, maintaining continuity of product and coordinating with all internal departments. Duties will include: preparing the showroom for customer visits, detailed note taking in customer meetings, evaluating current and future market trends, collating information on market analysis, sales forecasting, building relationships and liaising with customers and suppliers, development of products from initial design through to final delivery, checking quotes and sample match requirements, preparing photo quotes and maintaining/updating databases. The ideal candidate will have experience in a similar role, candidates from a retail background with knowledge of electrical appliances, lighting or similar products will have a distinct advantage. Candidates must have had involvement with products so someone from a merchandising/buying role would be suitable. Good attention to detail, experience of working to tight deadlines, good interpersonal skills, knowledge of the Microsoft packages,strong customer service experience are essential. Candidates who speak french will also have a distinct advantage.. £18,000.00 - Contact seller

Organisation DescriptionMy Pangbourne based client are a debt recovery agency

Sat, 22 Nov 2008 08:59:16 GMT

that work with debtors from the commercial sector. This role is to work closely with another part time member, so the hours required are Thursday and Friday. Job DescriptionYou will be making outbound telephone callsto companies both in the UK and overseas who have an overdue debt with the agencys clients. This role requires the candidate to speak fluent Spnaish or Italian, as it will be covering either areas and markets of the business. Person SpecificationThe ideal applicant will be self motivated, assertive and have excellent communication and customer service skills - no experience necessary as full training will be given.. £19,000.00 - Contact seller

Job DescriptionOur client an organisation that work on behalf of a large UK

Sat, 22 Nov 2008 08:59:16 GMT

My client is a global company specialised in Human Resources Services. They are

Sat, 22 Nov 2008 08:59:16 GMT

looking for a face to face client services with Dutch. The face to face client services with Dutch will act as part of a team responsible of client liaison with the company, including answering routine technical enquiries, attending meetings and undertaking projects with these clients as required in English and Dutch. The role will require international travel. Profile : Fluent in English and Dutch Previous solid experience in a client facing role in B2B Confident, personable and good team player. £25,000.00 - Contact seller

Do you have strong communication skills looking to work within the finance

Sat, 22 Nov 2008 08:59:16 GMT

industry?

If the answer is yes and you thrive in working in a target focused industry then I want to hear from you!

As an Account Manager you will work to targets in terms of reducing bad debt risk, contacting customers via telephone to establish the cause of their account arrears and negotiate settlement terms.

In order to succeed you will need to be someone with high level communications, negotiation and interpersonal skills. If you have previous financial services/collections experience that would also be an advantage.

In return we can offer a starting salary of £14,500 to £16,500 depending on experience, plus bonus, 25 days holiday plus bank holidays, life assurance, pension and share save scheme. You will also be joining an organisation which seeks to support each of its employees in achieving their aspirations and potential.

For further information or to apply please email your cv to or call. £16,500.00 - Contact seller

Organisation DescriptionMy Client works to identify, qualify, evaluate, and

Sat, 22 Nov 2008 08:59:16 GMT

monitor suppliers on behalf of major organisations worldwide. They build and support buyer-supplier communities in many industry sectors, creating unique and powerful global networks. Their services for sustainable procurement help create opportunities for business and reduce risk in the supply chain. Job Description- Develop and sustain client relationship- Ensure customer satisfaction- Identify new opportunities and maximise growth- Promote Wider usage of the products- Ensure customer issues are dealt with promptly and accordingly- Communicate with other account managersPerson Specification- Highly motivated- Ability to establish credibility- Creative lateral thinker, who will exceed expectation. - Excellent communicator- Adaptable and results orientated- Solution orientated who views customers as opportunities- Well organised- Professional. £30,000.00 - Contact seller

An experienced administrator is sought to work on a permanent basis for this

Sat, 22 Nov 2008 08:59:16 GMT

corporate company. Previous customer service/account management experience would be ideal, as would excellent communication skills, both verbal and written. Duties will include the following:- Controlling and monitoring all aspects of live jobs from start to finish- Liaison with clients to ensure a full understanding of client requirements- Managing the timing of client's work between internal departments- Setting up new accounts and monitoring credit control- Material and stock management on client jobs and contracts- Reporting on client activity, highlighting any potential problems- Compling information for invoicingThe succesful applicant will have good problem skills, a high level of numeracy, literacy and previous experience client relationship management.. £19,000.00 - Contact seller

RESPONSIBILITIES To manage 300 accounts for small and local clients. You will be

Sat, 22 Nov 2008 08:59:16 GMT

taking orders over the telephone and internet and processing accordingly. You will also deal with all enquires relating to these orders and also assist with product helpline. You will also be required to deal with in house training and general administration duties will also be required. SKILLS REQUIRED: Ideally you will have a call centre or sales order processing background and be IT literate. You will also have good data input & admin skills.. £16,000.00 - Contact seller

Our client is seeking an experienced Aviation Account Executive to join their

Sat, 22 Nov 2008 08:59:16 GMT

team in Burgess Hill. Key Responsibilities: Book Existing client training events. Up-sell various training services. Establish and maintain proactive positive relationships with clients. Monitor client training event through completion and provide customer service. Clearly communicate payment terms to clients and assist in collection of payments. Assist with client check in and collect payments. Responsible for Company retention of pre-existing business year over year. Proactively ensures fulfillment of our sales strategy and targets. Be motivated and ensure priority focus on key targets and personal drive toward exceeding those goals weekly/monthly/quarterly. Book existing client training events comparing and evaluating course prerequisites with client qualifications, course availability and document the clients expectations clearly to Training Services through accurate and proper registration of training. Exceed client expectations through superior service, communication, and account follow up. Respond to client inquiries in a prompt and professional manner. Up-sell ancillary training courses that add value to overall client training Establish and maintain proactive positive relationships with clients within an assigned territory through direct personal relationships with clients. Negotiate pricing agreements with clients and make contract/pricing decisions based on set guidelines. Directly coordinate training commitments with Training Services Department to provide a training solution for clients. Monitor training events through fruition and provide customer service as required. Work independently planning workload requirements using online interactive databases and textbook type manuals. Responsible for company and client retention for their assigned territory maximising retention of pre-existing. Foster a seamless positive teamwork environment to ensure our sales organisation provides total client satisfaction. Provide backup for team members as needed and required. KNOWLEDGE, SKILLS AND EXPERIENCE: BA/BS degree or equivalent work experience. Experience in customer/client relations role. Excellent verbal and written communication skills. Demonstrated ability to be adaptable and flexible with the capacity to accept change. Demonstrated problem solving skills and the willingness to participate in process improvement projects. Self-starter. Must be able to multi-task and prioritise daily workload. Experience with Microsoft Word, Excel, Outlook, and Internet Explorer. Must be able to work in a team environment. Aviation experience desirable. Experience with Baan CRM or equivalent client database software would be an advantage. Previous account management in an aviation environment would be an advantage along with another (ideally european) language.. £30,000.00 - Contact seller

Part Time Corporate account manager required for a permanent opportunity within

Sat, 22 Nov 2008 08:59:16 GMT

a dynamic company. This is an excellent opportunity within a busy department of this company which has experienced year on year growth. Focussed on providing individual packages to suit each account, my client is committed to offering outstanding customer service. You will be responsible for ensuring the smooth running of a number of large corporate accounts providing top quality customer service direct to clients. Duties will revolve around supplier management, account management, products and pricing. Specific duties include - - Liase with customers regarding product information (20,000 products) - Alternative and bespoke product sourcing securing best price possible - Processing orders - Identify spend leakage - Maintain accurate account records when updating end user details - Ensure client accounts remain profitable at all time - Liase with suppliers to secure delivery information Applicants for this role are required to have previous experience of working in either account management or customer service roles. You will be a strong team worker with excellent communication skills. With a strong customer service ethic, self motivation and excellent time management skills, you will be seeking a fresh challenge within a vibrant company. This role is based in Cheltenham and is offering a salary of between £18-20k PRO RATA dependent upon experience. This role is offered on a part basis 2 to 3 days per week. Commercial Recruitment Agency.. £20,000.00 - Contact seller

Our client is seeking to recruit an Account Executive to provide excellent

Sat, 22 Nov 2008 08:59:16 GMT

customer service. This role involves answering varied queries and in some cases providing intricate explanations to a highly professional customer base.

Skills
· Previous frontline customer service experience
· Keyboard proficient and strong PC skills
· Knowledge of basic Windows tools (especially MS Office) and Internet technologies - specifically email clients, web browsers and web-based search engineers
· Cross selling experience
· Degree educated
· Outstanding troubleshooting skills
· Strong technical translation skills
· Able to accurately answer queries
· Good scheduling skills, with the ability to organise
· Car driver
· Hard working, professional, smart and presentable. £21,000.00 - Contact seller

Organisation DescriptionAre you looking for a new career opportunity to start in

Sat, 22 Nov 2008 08:59:16 GMT

the New Year..... Our client is one of the leading Print Management organisations based within the Midlands. Due to continued expansion they are seeking to grow their Customer Service team. Supplying prestigeous clients all over the county, in a variety of industry sectors. Job DescriptionBaed at their site close to Hinckley in a pictuesque location, your duties will include:- Taking inbound calls from clients- Dealing with queries- Finding solutions and solving issues- Keeping the company database up to date- Making outbound calls as requried- Managing the accounts of current customersPerson SpecificationIn order to be considered for this role you must have the following experience:- You will have worked within the Print Management industry and have a good understanding fo this sector- You will have excellent Customer Service skills- Be IT Literate- Have an excellent telephone mannerDont miss this fantastic opportunity to join a great company - apply online today. £25,000.00 - Contact seller

Organisation DescriptionAre you looking for a new career opportunity to start in

Sat, 22 Nov 2008 08:59:16 GMT

Organisation DescriptionThis outsourcing company provide support to customers in

Sat, 22 Nov 2008 08:59:16 GMT

a variety of central services. They are an expanding company who have enjoyed success over recent years and who, being in a niche market are still increasing their staff numbers. They have a reputation for supporting the development of the staff that work for them. Job DescriptionIn this role, you will provide full support to customers with needs in Human Resources. This can range from dealing with the query over the phone to drafting letters and to offering full guidance on managing the disciplinary process. Each client is an individual and so the service that youprovide will be tailored to their specific needs which means that you will have constant variety and a fast, effective learning curve in all areas of employment law and best practice. You will record detailedinformation of all conversations had, advice provided and correspondance prepared on clients behalf. You will need to ensure that you own knowledge is up to date, on both current and forthcoming legislation. You will be required to conduct yourself professionally and emphatically at all times to ensure that clients receive and accurate and supportive service. Person SpecificationIn order to be successful in this role, you will need to have worked within an HR -Related role where you have advised line managers on a broad variety of staff management issues and employment legislation. Key performance areas that will be measured will be the praise that you receive from clients vs any complaints that may be made, the volume of calls handled and the number of employment tribunals advised upon and tribunal applications won or lost.. £25,000.00 - Contact seller

Yet again Aim Search has another excellent career opportunity available for a

Sat, 22 Nov 2008 08:59:15 GMT

talented Account Executive to work in great surroundings in a office that is bubbly and full of banter! This all encompassing direct mail company is looking to recruit an ambitious Account Executive to join their team, working alongside and supporting the Account Management team. If you are keen to develop your existing skills and develop new one's, then these Account Managers know their stuff and will assist you on every step of the process! The Account Executive will be required to work with a mixed bag of clients and assist the Account Managers on the larger clients that require everyone to muck in. This is the perfect opportunity for an Account Executive that is just finding their feet to really get some hands on experience working with clients on a daily basis. For this Account Executive position we would ideally like someone to have a minimum of 6 to 12 months account handling experience. If you are from a client services background that's great, but if it's in production and you feel you have the skills and ability to move into a more customer focussed role then our client is able to offer you that opportunity! Alternatively if you have a real keen interest for customer service and have experience in account handling and would really like to become part of one of the fastest moving industries around then please send us your CV.. £20,000.00 - Contact seller

Part Time Business Development Agent: Potters Bar£12000 to £14000 per annum (Pro

Fri, 21 Nov 2008 07:11:27 GMT

Rata)***Working hours within school time***This role is working within the Telecoms Industry and is a fantastic opportunity for a candidate who is keen to secure a Part Time role which will challenge them and give them the opportunity to build rapport with customers at all levels. In order to be considered for this role you will be confident making outbound calls, demonstrate an enthusiastic attitude and work well within a small team. Your daily duties will include: *Regulally updating the database with regards to customer information* Demonstrating a clear and confident telephone manner * Making outbound calls to new and existing customers in order to up sell and cross sell company services* Obtaining details of decision makers and making contact with them directly * Outbound calling to customers who have expressed an interest in purchasing products * Negotiating on rates and closing sales* Understanding customers needs in order to effectively promote company products* Providing sales support to customers You will have the potential to earn commission/bonus' in the roleHours: Monday to Friday (Normal office hours)Salary: Aprox £7200 per year (Based on working 25 hours per week). £14,000.00 - Contact seller

Dovetail Services is a magazine subscription fulfilment bureau. We work on

Fri, 21 Nov 2008 07:11:27 GMT

behalf of our Publisher clients, who include BBC Magazines, Dennis Publishing and many others, to administer subscriptions for such magazines as The Spectator, BBC Good Food Guide, Maxim and Private Eye. Our Magazine Subscription Fulfilment Bureau is based on the Kent Science Park in Sittingbourne We are looking for dedicated people to continue delivering consistently excellent Client and Customer Services. We currently have vacancies in our Account Management Department for Account Executives. Working closely with the Account Manager and Clients. Previous Customer Services and Administration experience is highly desirable. Person Specification Reliable, conscientious, self motivated and self disciplined you will be able to focus on your job and work as part of a team. Target driven and results orientated, you will realise that what you do, and how you portray yourself, affects your team and the Company as a whole. Qualifications Educated to GSCE level or equivalent / A level desirable Intermediate to Advanced knowledge of Microsoft office including Word and ExcelSkills and Competencies Able to develop and review processes and implement change Previous Customer Service Experience Results and Quality orientated Experience of Databases Ability to work under pressure Able to recognize areas for improvement and suggest change Good time management and organisational skills Able to work as part of team and on own Understanding of BPA & ABC Audit requirements desirable Able to communicate effectively, both orally and in writing at all levels Problem solving and attention to detail Previous Publisher or Fulfilment Bureau Experience highly desirable. £0.00 - Contact seller

B2B Sales
CARDIFF CITY CENTRE
£16K basic, OTE

Fri, 21 Nov 2008 07:11:26 GMT

£25K

We are looking to appoint enthusiastic, driven sales people who want to MAKE MONEY!!!!!!

Our client is looking to expand their already hugely successful Telesales team.

This is a fantastic opportunity to join a dynamic international company with superb careers prospects as well as excellent benefits.

You will receive a basic salary of £16,000 pa with a realistic OTE of in excess of £25,000. You will also be given a guaranteed bonus in your first 2 months to get you going.... what more could you ask for?

- Do you have enthusiasm and bags of personality?
- Do you thrive on hitting and beating targets?
- Do you want to work social hours? (Mon-Fri 9-5. 30)

If the answer is YES .... then SEND YOUR CV to
or apply directly to this advertisement. £16,000.00 - Contact seller

Customer Account ExecutiveMiddlesex£25,000 - £26,000 plus benefitsExcellent

Fri, 21 Nov 2008 07:11:26 GMT

opportunity for a bright and ambitious graduate who is looking to join a dynamic and progressive organization that recognizes potential and rewards talent. This is a leading global organization, providing outsourced solutions to the travel industry. This is a central support role for key customers, where you will be the main point of contact developing strong customer relationships and ensuring the highest level of service at all times. The role will require you to manage the accounts on a daily basis, which includes working with suppliers, inventory management, planning & forecasting, sales analysis and customer services. To be considered for the role you will need to have relevant experience within a similar role and be of graduate calibre, with a strong educational background.. £26,000.00 - Contact seller

Organisation DescriptionA truly fantastic opportunity to be part of a growing

Fri, 21 Nov 2008 07:11:26 GMT

business has arisen in Bristol. This company have not been affected by the current economic climate at all, and are expanding. they specialise in IT and photocopier equipment and parts. Job DescriptionThis is a field based role, dealing with and developing an existing client base, whilst also finding new business and identifying new sales opportunities. You will be involved with:Demonstrations - Presentations - Reviews - Keeping records - Arranging installations & Training for clients - Building & maintaining relationships - Supporting the sales team... etcPerson SpecificationI am looking for an account manager who is looking for a role that requires being out and about. A company car and laptop is supplied. If you have worked in the IT or a technical sales role, you will have an advantage. You will be confident and articulate, have no problem with delivering presentations, and dealing with technical terms etc. You MUST have the following in order to qualify for application:- Great Communication skills - Excellent organisation - A FULL CLEAN driving licence - A confident friendly manner - A proven track record of working to targets. With an excellent basic salary of £21 - £23k & an additional £10 - 15k achievable in bonus, this is a great opportunity. Call Dan for more details - 01179 303010. £33,000.00 - Contact seller

My client is looking for an Internal Technical Account Manager to work out of

Fri, 21 Nov 2008 07:11:26 GMT

their offices in Eastleigh, starting in the New Year.

You will be responsible for achieving the company's sales targets by ensuring a proactive approach and providing excellent customer service to key accounts.

You will be put through a highly pressurised product training programme, after which you will be the authority on the company's products.

You will be required to cover for the team manager when she is away, making important decisions and prioritising when required.

You must be passionate about technology and a qualification from a technical background is very desirable.

This will be a real career move - the company will be investing in the successful candidate and want them to stay with the company for the forseeable future.

Internal promotions are possible, branching into other departments of the business.

You must also be passionate about delivering brilliant customer service, as this will be key to retaining the business of key accounts.

If this fantastic opportunity sounds like the one for you, send your CV to .. £26,000.00 - Contact seller

A Well established Property Maintenance Company based in Epsom are seeking an

Fri, 21 Nov 2008 07:11:26 GMT

enthusiastic self starter to join our small team to cover 9-Month maternity leave starting in January 2009. Job Description: The role of a Customer Service Agent is to liaise with your allocated housing association and their tenants regarding any building and maintenance work on their properties, and allocate the outstanding work to your designated operatives. You will monitor your operatives and their assigned jobs, and manage all associated administration. Key Accountabilities: To deal with all incoming queries/requests/complaints from The Housing Association or tenant Book in appointments with tenants (via phone &/or correspondence) Be responsible for allocating out your own operatives time Allocate your operatives to job orders via their Calendar/ telephone liaison Keep a check on outstanding orders & chase where necessary Rebooking orders if not completed Update all information as necessary on Sage (training provided) E-mail reports to housing association Pass orders to sub-contractors where applicable Candidate Criteria: 1-2 years telephone based customer service/telesales/tele-marketing experience, ideally within the social housing sector or similar Ability to manage all associated Administration Excellent Communication skills Ability to multi-task Ability to deal with irate callers Excellent organisational & time management skills Team player Resilient with the ability to work in a pressurised environment Confident, self starter You will need to be strong willed and resilient, with the experience to deal with complaints over the phone. What we offer 20 Days holiday pro rata Employee of the Month award- £75 gift vouchers Newly refurbished offices close to Epsom BR Working hours- 8:45 17:15 1 hour lunch & 2x 15 min breaks Large Kitchen & dining area with free Tea & Coffee. £18,000.00 - Contact seller

Our client is seeking to recruit an Account Executive to provide excellent

Fri, 21 Nov 2008 07:11:26 GMT

Organisation DescriptionOur client is a succesful locally based firm which

Thu, 20 Nov 2008 07:11:55 GMT

provides a temperature controlled courier service to the medical, healthcare and pharmaceutical industries and offers transportation solutions across the UK. Job DescriptionCurrently recruiting for a Business Development Manager to assist in winning new business, building relationships with industry partners and driving the business forward. Person SpecificationThe successful candidate will have previous sales / BD experience and a good understanding of the transport / courier business. Experience in or knowledge of the medical transport field would be a distinct advantage specifically knowledge of controlled drug transportation / patient transfer / emergency deliveryAnyone with knowledge of the above and strong interpersonal skills and / or sales and business developmentexperience - please apply. £0.00 - Contact seller

DK Associates Ltd is currently in the process of recruiting three experienced

Thu, 20 Nov 2008 07:11:55 GMT

Account Executives for our Annesley based clients. The company offers a competitive salary ranging from £12,000 to £13,500. The main purpose of this post will be to provide a comprehensive customer service to a number of household clients. Duties will include... Account Exec No 1 Role and responsibilities * Stock Management * Running Stock reports * Chasing for new stock of current products * Ensuring correct documentation completed and issued for stock transfers * Changing product status / handling wasting of stock * Monitoring stock deliveries and reporting when overdue * Escalated query handling / Statement production / Allocations / Delivery Schedules * Exhibition / Event order management Account Exec No 2: * Checking courier system to release held up orders (customer contact and rearranging deliveries) *Produce reports on how successful this is * Monitor returns and continue recording returns level with target of reducing this to 2% * Identify and report on cost savings * Identify any trends in types of returns (e. g. glassware, kits etc) * Progress claims for lost and late deliveries * Reconciliation of courier charges * Other supplier management * Maintain supplier list from two main supply purchasers (printed materials and other) * Run and check goods receipt reports which include supplier conformance information * Report supplier non-conformance and identify repeat offenders * Identify improvements and cost savings * Ensure all suppliers are aware of their obligations * Product set up * PL queries * Other report production (stock reports etc) You must possess... * Previous customer service experience * Excellent communication skills both written & verbal * Accurate Keyboard & IT skills * Team player. £13,500.00 - Contact seller

Organisation DescriptionThis is a new and exciting opportunity my client is

Thu, 20 Nov 2008 07:11:55 GMT

looking for 2 recruitment co-ordinators, 1 permanent and 1 maternity cover 6month contract which may be extended. Job DescriptionYou will be the 1st point of contact ensuring all applicant queries are attended to in a professional manner, you will be dealing with candidate from initial enquiry through to placement. Providing support and co-ordination throughout the process. Person SpecificationYou are required to have a minimum of 2 years of experience within a customer focused business, minimum of 2 years administration experience and evidence of accurate working. Good attention to detail, able to prioritse own workload and computer literate word,excel and outlook.. £19,500.00 - Contact seller

Job DescriptionThe UKs leading market information agency is looking for a Client

Thu, 20 Nov 2008 07:11:54 GMT

Manager to join its team. Main duties and responsibilites are:Day to day management of accounts across all onsite servicing, ad hoc requests and managing the reporting process. Delivering an added level of insight provided to key clients, moving towards more proactive insight and stronger sharing of learning across markets. Planning and implementing on-site servicing with clientsto build even closer relationships and ensure regular involvement in internal meetings. Demonstration of wider company capabilities to clients to build on exisiting potential for bespoke projects. Develop the unit by implementing and reviewing strategy and objectives from account planning. Responsible for identifying revenue, contributing to the team financial results and forecasts. Person SpecificationThe ideal candidate will possess the following qualities:Confident communication and presentation skills to create network of contacts and present quarterly reviews. Strong analytical skills with the ability to draw actionable conclusions from complex data sets and a passion to understand the consumer. Strong account management and relationship building skills. Ability to spot sales opportunities and convert them.. £36,000.00 - Contact seller

Job Role Working closely with the Client Operations Manager to be repsonsible

Thu, 20 Nov 2008 07:11:54 GMT

for client accounts in specified geographical catchment area. To build and maintain strong relationships, assist them with optimising their use of software to maximise client retention and to up-sell additional licences, training and dditional modules, This will involve training and consultancy for the accounts. Prefered Skills Must have a financial Services background preferably an IFA Marketplace. Must possess a current driving licence. Excellent communication adn presentation skills. Be highly self motivated with a positive atttitude. To be reliable, punctual with excellent organisational skills and diary management. The role is based from home and also at the HQ in Kingston Upon Thames. Salary£25 -32K Excellent benefits package.. £32,000.00 - Contact seller

Once again we have another exciting opportunity for an Account Manager with an

Thu, 20 Nov 2008 07:11:54 GMT

up and coming print management company to be based on site with a high street client, working directly with the customer at their head offices in central London. This is an extremely challenging Account Manager role with lots of variety and has the potential to develop into a Senior Account Manager role within the next 6-12 months, how quickly this happens is up to you. The ideal Account Manager for this role would be a someone with working knowledge of point of sale with strong project management skills and good attention to detail. You should also be an excellent communicator who is able to find solutions to problems, even if sometimes the solution isn't that obvious If you are a numerate, self motivated and confident, team player with a background in print then our client would love to speak with you. If you have any experience working in a retail and brand marketing environment it is a major bonus but it's not essential. If you are looking for a career rather than a job, this position can easily develop into a Senior Account Manager role so don't miss out SEND US YOUR CV TODAY!!Keywords: Account Manager, Senior Account Manager, Print Management, Point of Sale, P. O. S, POS, Retail, High Street, Brand Marketing. £32,000.00 - Contact seller

This position has responsibility for the management and development of

Thu, 20 Nov 2008 07:11:54 GMT

relationships with the key clients of an international law firm. You will be responsible for managing client strategies and plans to increase trust, respect and relationship strength. This is a client facing role. You will develop relationships with internal clients (law firm Partners) and with the law firms key clients. The law firm has a number of key clients. A decision will be made as to which clients this position has responsibility for based on the background and experience of the individual. This is NOT a sales role. Your sole role will be to understand how best to help the In-house legal team with their own internal issues. This may require you to do some senior level coaching/ training; help the in-house counsel improve internal Comms; organise a retreat for their team and present on a variety of topics. Basically help the in-house legal team however you can and improve the way they are perceived internally. Key skills: Ability to engage and coach partners in the art of developing valuable client relationships. You should have some previous consultancy experience. Knowledge of the legal sector / partnerships would be beneficial. Ability to understand and interpret key financial indicators and undertake indepth client specific research. Skilled in the development of bespoke client value propositions for sophisticated buyers. Previous experience in the development and implementation of client strategies plans and programmes would be ideal. You must be empathetic, a strong conversationalist and passionate about providing a high quality service.. £65,000.00 - Contact seller

My client has various customer service agent roles available. Languages required

Thu, 20 Nov 2008 07:11:54 GMT

are German/French/Swedish/Dutch/European. Ideally candidatesshould be able to speakmore than one of these languages. Working for a well established company, you would be required to take info for service requests and faults where you would follow the query to the end. You will need to liaise with both suppliers and engineers over e-mail and telephone. Need to have good administration skills. Hourly rates range from £8. 50-£10ph. 37. 5 hours per week. £10.00 - Contact seller

DK Associates Ltd are currently in the process of recruiting an experienced

Thu, 20 Nov 2008 07:11:54 GMT

Account Manager to work for our clients based at the Sherwood Business Park. The company offers a competitive salary ranging from £16,000 to £18,000. Themainobjective of the Business Driven Account Management is increased profitability through improvements in processes and productivity. Thecommitments to the clients will represent agreed levels of achievement for all areas of the business. Operationally and commercially aware Account Teams with a proactive, hands on approach, will work closely with departmental representatives to deliver improvements in agreed operational targets. At times exceeding client expectations whilst delivering increased margin for the company. Working in close partnership with the clients to gain an insight and understanding of what their objectives are, seeking opportunities to enhance and expand upon the services available. The overall role of the Account Manager is to support their Manager in ensuring that their accounts are managed in line with these criteria. * Communicate with the Client on a regular basis, with the intention of developing the relationship, managing the business*Communicating new services or developments and suggesting other services that are available. At times it may be necessary to attend the Clients site or host visits to our premises. Communication will also be necessary through the sending of reports on appropriate activities, e. g. service levels in an accurate and timely manner, as well as providing job costings, where appropriate. * Recruit, train and develop new and existing staff so that the departmental objectives are met in accordance with the Companys targets. *Analyse training needs within the team by undertaking regular performance reviews, appraisals and general team monitoring. Set objectives, which support the departmental targets & provide induction training to new employees. Create succession plans, structure the team to meet business objectives and develop employees. *Be required to be operationally aware and proactive with a full understanding of the objectives of other departments, develop relationships with their staff and be familiar with their processes and procedures. Liaising with the operational areas to achieve targets, monitoring these targets to ensure they are achieved on an on going basis, seeking continual improvement to improve profitability. *Be responsible for obtaining relevant statistics and verifying the volume of work being processed and despatched. Where this and other information is passed to Clients then its accuracy must be validated. It will be necessary to verify the Clients requests and adapt them into an acceptable form for ease of understanding, ensuring they can be delivered in a mutually acceptable time to the company and the client*Maintain stock levels in accordance with Company and Client operating procedures. Advise Client of obsolete/slow moving stock and maximise good housekeeping opportunities. *Create and manage a Confirmation of Order document and define, implement and manage service levels to achieve customer satisfaction. Ensure regular contact is made with the client and other departments, ensuring full updates are provided on all projects and promotions. Check that minutes are accurately produced by Account Executives and agreed action points are achievable to timescales agreed with the client. *Set up and maintain the necessary records to ensure the accurate production of invoices including cost breakdowns and details of any additional activities undertaken. *With a proactive hands on approach, be required to monitor current working practices, identify weak areas and initiate ways to streamline and improve performance to improve profitability in consultation with all departmental managers.. £18,000.00 - Contact seller

This International Consultancy company is seeking an Account Manager to develop

Thu, 20 Nov 2008 07:11:54 GMT

and sustain long-term client relationships within the Rail Industry. You must have a working knowledge of the Rail Industry. Be able to identify revenue opportunities and promote services through customer training and visits. Deliver comprehensive after-sales care. Experience of account management in a service environment is essential.. £40,000.00 - Contact seller

This client has an exciting opportunity for an Account Manager to work with a

Thu, 20 Nov 2008 07:11:54 GMT

well known high street client, working directly with the customer at their head office. This is an extremely exciting and challenging Account Manager role with lots of variety and has the potential to develop along with the account. The ideal Account Manager for this role is someone with working knowledge of point of sale with strong project management skills and good attention to detail. You should also be an excellent communicator who is able to find solutions to problems, even if sometimes the solution isn't that obvious!!! If you are a numerate, self motivated and confident, team player with a background in print then our client would love to speak with you. If you have any experience working in a retail and brand marketing environment it is a major bonus but it's not essential. Keywords: Account Manager, Senior Account Manager, Print Management, Point of Sale, P. O. S, POS, Retail, High Street, Brand Marketing. £35,000.00 - Contact seller

Taking incoming Support Calls from current clients/customers and assisting them

Thu, 20 Nov 2008 07:11:54 GMT

with the on line services. You will be liaising with either accounts or technical team to resolve issues. In this role you will be involved with meeting with the Technical Team in order to go through and discuss outstanding/ongoing system issues, looking at new site development and for updates/training on new features. Assisting with registration on the site, ensuring the relevant documentation is added, website integrations are set up, logos are added and administrators are set up and providing familiarisation training when needed for clients. Sales Team Support Working closely with the field sales team you will be arranging appointments for the field sales team, through lead generation, when a customer/client requires support or customer care visits when technical problems have been encountered or are ongoing. You will also be calling existing clients prior to renewal to gather authorisation for invoice generation and then raising appropriate invoices and recording appropriate actions in CRM. The ideal candidate with have flexible approach to work and an understanding of IT communications including websites.. £24,000.00 - Contact seller

This ideal candidatewill be responsible for the achievement of the Companys

Thu, 20 Nov 2008 07:11:54 GMT

sales and profit targets through the organisation and management of quotations and orders. Specific duties include: - Managing specific Affiliate accounts including all aspects of customer service from enquiry to order receipt, order progressing, shipment and invoicing - Supporting the Sales Office Manager with preparation of monthly volume and value sales forecast for all key accounts - Co-ordinating commercial / engineering responses to customer queries - Providing customer satisfaction and maximising sales opportunities by ensuring a proactive sales approach and professional relationship with customers at all times - Liaising between the Customer and Production / Despatch to ensure timely and accurate deliveries - Proactively following up offers / quotes and provide sales / engineering support to enable sales growth - Carrying out receivables actions to ensure all key accounts are paid promptly - Deputising for the Sales Office Manager - Co-ordinating workload of Student Placements - Undertaking staff training - Taking a lead role in the process of continuous improvement activities The Qualifications / Experience required include: - Proven depth / breadth of experience in a technical sales or customer service role with responsibility for achieving targets and objectives- Experience of dealing with business to business customers and problems- A high degree of numerical accuracy and computer literacy and the ability to promote a professional and competent image to the customerKnowledge and experience of theTelecom market and some product knowledge is desirable. Personal Qualities for this role: - A Proactive approach - Excellent communication and interpersonal skills-Flexible and responsive to change - Results driven and customer focussed - Excellent organisational ability. £26,000.00 - Contact seller

Title: Client Service Administrator
Salary: £17,000

Thu, 20 Nov 2008 07:11:54 GMT

- £20,000

****A key role within a growing company and industry for a well spoken administrator with ambition****

The Role:
As Client Service Administrator, you will be liasing with clients and managing agents' and suppliers' expectations, in addition to responding to and resolving client enquiries.

You will be required to maintain and update the contact database and produce Home Information Packs.

Who we're looking for:
My client is looking for an Customer Service Executive/Administrator with sufficient experience, ideally educated to degree level, or the equivalent, who is flexible in their approach with strong attention to detail and outstanding organisational ability.

You will be a good communicator who is well spoken and presentable with a professional telephone manner. You are comfortable and confident using the Microsoft Office suite and will be able to prioritise your own workload, manage client expectations and work with minimal supervision.

The Employer:
A growing company providing Home Information Packs for premier estate agents.

Location:
In Stunning serviced offices in central Guildford, within very short walking distance of London Road train station.

Benefits / Additional Information:
20 days holiday per year. Further benefits will be made available in the future.

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation.

PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

We are acting as a Recruitment Business in relation to this role.. £20,001.00 - Contact seller

An excellent opportunity has arisen within a Leeds based company working in

Thu, 20 Nov 2008 07:11:54 GMT

their Motor Claims department. The role is as a Motor Claims Administrator, working as part of a friendly and motivated team. The company is well established and work hard to create a team environment. They also run a social club which is optional to join, which helps team building.

You will be working within a team handling motor claims for the duration of the claims life, specific duties include:-

- Contacting customers on the telephone in order to asses the circumstances of the incident and advise on liability.
- Logging claims on the in-house system.
- Liaising with third parties.
- Processing repair invoices.
- Controlling the claims progression.
- Dealing with drivers and their queries.
- Carrying out general administration to support the role.

The successful candidate will have excellent customer service skills, an excellent knowledge within motor claims and procedures who and can deal with difficult situations in pressured circumstances. It is essential you are fast thinking and can keep calm in difficult situations. A "can do" attitude is essential but also someone who isn't scared to ask for help if needed.

You will be working in open plan modern offices with an excellent working environment in the outskirts of Leeds. This is an excellent opportunity to join a fast developing, established company which can offer long term career progression.. £16,500.00 - Contact seller

This vacancy is being advertised on behalf of Fresh Start Recruitment who are

Thu, 20 Nov 2008 07:11:54 GMT

operating as an employment agency. Our client is currently seeking a dynamic, self motivated and target driven individual to join their team in Mansfield. Duties to include: Main interface between clients and internal operational units Coordinate with both suppliers and customers regarding when orders will be dispatched Liaise with scheduling departments to progress chase all orders Day to day contact with clients to ensure that projects are completed The ideal candidate will be well organised, able to work in a fast paced environment and prioritise workloads as well as previous experience within a similar role. Previous office experience is essential. This is an excellent opportunity to join an established company in Mansfield who are currently going from strength to strength. £18,000.00 - Contact seller

Are you seeking a part-time role that is challenging, financially rewarding and

Thu, 20 Nov 2008 07:11:53 GMT

a cut above the average part-time position? Our client, a provider of asset management solutions to corporate and private clients on a global basis, is recruiting for motivated and customer-focused Client Service Executives on a Part-Time basis. Based in modern offices in the busy town of Windsor, the Client Service Executive will be responsible for management of client accounts from initial query through to service delivery and after-care. You will use your advanced customer service skills to register and build a strong rapport with new customers, and make decisive and relevant service recommendations. Success in this role is rewarded; this position has an attractive and achievable OTE based on individual key performance indicators and successful closing of business resulting from inbound customer enquiries. Applicants will be able to demonstrate first-class communication skills, agile-thinking and excellent customer-handling skills. Previous experience in telephone-based customer services, sales or contact centre operations is preferred. Our client is offering a highly competitive pro rata base salary and OTE, coupled with excellent benefits. If this sounds like your ideal part-time opportunity, we look forward to hearing from you. Please submit your CV today via this website.. £20,000.00 - Contact seller

Customer Account Managers £14,500 plus bonus of 6k (dependant on performance)

Wed, 19 Nov 2008 07:12:28 GMT

plus 25 days holidays, excellent bens and training Nottingham, N G7 My client are seeking a number of Customer Account Managers to work closely with customers to build relationship and handle their account. You will be ideally have a solid educational background to GCSE or A-Level. In addition you need to be bright, enthusiastic and have a bubbly/professional personality and be someone who can think on their feet and re-act to any situation thrown at you. You are not first point of call but as an escalation point from general customer services team, you will deal with the call effectively and efficiency building rapport with the customer all the time. These roles are really interesting, every call is different therefore excellent communication skills are essential. If you want to be part of something new, exciting and work for a company where promotion into Team Leader or any other role with the business is a definite possibility this is the role for you. There are plenty of companies relocating their office abroad, outsourcing departments and making redundancies so be a part of something that is GROWING AND EXPANDING! In order to be considered for this role you will need previous telephone based account management experience. Please send your up to date CV for immediate consideration and telephone interview.. £14,500.00 - Contact seller

Organisation DescriptionTo provide excellent customer service to our clients

Job DescriptionObjectives: Develop sales in international markets direct with

Job DescriptionObjectives: Develop sales in international markets direct with

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Job Role Working closely with the Client Operations Manager to be repsonsible

Once again we have another exciting opportunity for an Account Manager with an

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My client has various customer service agent roles available. Languages required

DK Associates Ltd are currently in the process of recruiting an experienced

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Taking incoming Support Calls from current clients/customers and assisting them

This ideal candidatewill be responsible for the achievement of the Companys

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An excellent opportunity has arisen within a Leeds based company working in

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Title: Client Service Administrator
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