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		<description><![CDATA[Lastest adverts for 1st Line Support/Helpdesk from Freeads Classifieds]]></description>
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			<title><![CDATA[Our client is looking to recruit an Operations Assistant to join them at their]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+is+looking+to+recruit+an+Operations-2228994.htm]]></link>
			<pubDate><![CDATA[Sun, 23 Nov 2008 07:05:04 GMT]]></pubDate>
			<description><![CDATA[ office in Crowthorne. This is an ideal opportunity for someone who has a technical qualification and is looking to secure their first office role. The client is willing to trainacross all parts of the business. The salary is between £12,000pa - £20,000pa. The Role- To support the Operations Manager and the business in general to maximise customer satisfaction- Respond to customer queries- The provisioning of new orders- Dealing with service alterations- Answer fault calls and record details in the support suite, in time with training help customers todiagnose faults and take appropriate actions. - Maintain various databasesThe successful candidate must be willing to learn with a strong attention to detail and a can do attitude.. 

£20,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+is+looking+to+recruit+an+Operations-2228994.htm">Contact seller</a>
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			<title><![CDATA[Organisation DescriptionOur client, one of the worlds leading betting companies]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionOur+client%2C+one+of+the-2259670.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:19 GMT]]></pubDate>
			<description><![CDATA[ are seeking to recruit Multi Lingual Customer Service Representatives to join their rapidly expanding operation in Malta. This is a fantastic opportunity to gain experience in the dynamic world of iGaming. Job DescriptionThis is a key role within the Company as you will not only be dealing with Customers via the telephone and email, you will also be establishing relationships and liaising with various teams within the Company. You must be able to demonstrate a passion and enthusiasm to meet and excel Customer expectations and continuously go the "extra mile" We are looking for individuals who:    Are committed to improving levels of customer service     Thrive on working in a team environment     Have good analytical approaches to problem solving     Are flexible to differing shifts     Have the ability to work in a Multicultural environment     Have fluency inRussian as well as 100% fluency in EnglishBoth languages need to be written and spoken fluently as tests will be carried out to ascertain your fluency. 

£19,200.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionOur+client%2C+one+of+the-2259670.htm">Contact seller</a>
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			<title><![CDATA[Our client, based near to Reading in Berkshire, is Europe's leading developer of]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client%2C+based+near+to+Reading+in+Berkshire%2C+is-1589185.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ IT security systems, specialising in identifying and analysing IT security risks and offering comprehensive IT solutions. To work as part of their successful customer support team, they with to recruit a French &amp; German speaking (both languages essential) Customer Support Advisor. Working as the 1st point of contact to all customers, your role will include the following responsibilities: - Offer a fast and professional call management service to customers in English, German and French - Ensure that e-mails and phone calls are processed within the allocated time - Maintain accurate, timely and succinct but sufficiently detailed call notes - Log calls onto the Helpdesk system - Translate using English, German and French - Work closely with the other members of the 1st Line support and provide cover for colleagues as required - Liaise on a daily basis with colleagues in the UK, France, Germany and Switzerland to validate contracts, gather information from regionally based engineers, transfer ownership of certain issues, if necessaryTo be considered for this role, you must have the following skills and background: - Fluency in German, French &amp; English - all 3 languages essential - Have previous customer services experiences and an excellent telephone manner and communication skills - Be able to understand computer terminology without necessarily having 'expert' IT knowledge - Excellent keyboard skills and good skill level in Microsoft Excel and Word - Able to maintain ownership of problems and follow them through to completion - Being flexible with regards to working hours as requiredTo apply for this role, please select the Apply Now button and send your CV to us immediately. 

£23,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client%2C+based+near+to+Reading+in+Berkshire%2C+is-1589185.htm">Contact seller</a>
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			<title><![CDATA[Organisation DescriptionOne of the worlds leading service companies is currently]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionOne+of+the+worlds+leading-2237109.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ searching for an IT Support officer to be based in Norwich. This role is to ensure the stability, integrity, and efficient operation of the in-house information systems. Job DescriptionResponsibilities:1st line support for servers, desktops, laptops and printers. Software support for Microsoft operating systems and MS Office products. Support Archibus Facilities Management application. Maintain a database of all IT equipment, hardware and software, license records for all installed applications and Microsoft Client access Licenses. Active Directory User and Policy administration. Skill SetMinimum of Microsoft MCDST preferably working for MCSA (or equivalents). Knowledge of Microsoft Operating Systems for server and personal 2000 onwards. Skilled in Managing small networks (upto 100 devices)Skilled in the use of PCs, laptops PDAs and interest in emerging IT Technologies. Ability to handle and resolve recurring problems and identify permanent solutions. Ability to establish priorities, work independently and proceed with objectives without supervision. If you have the required skill set and knowledge please apply by forwarding your up to date CV to John. Nash@reed. co. uk. 

£20,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionOne+of+the+worlds+leading-2237109.htm">Contact seller</a>
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			<title><![CDATA[Excellent opportunity for an individual to work within a pro-active privately]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Excellent+opportunity+for+an+individual+to+work-2248061.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ owned IT and telecoms business - excellent opportunities and parking Job Description Role summary To build the reputation of the business through our customer via the provisioning helpdesk. Assist customers with the placing of orders and to continuously deliver honed improvements to our commitment to resolve outstanding order queries directly with our channel resellers. To liaise with our suppliers and drive resolution at all levels to deliver a first class customer experience. Objectives The objectives of this role are to:  To provide 1st line support; answering provisioning queries via phone, email and our internal case logging system.  To maintain a high degree of customer service for all queries and adhere to all service management principles.  To take ownership of user problems and be proactive when dealing with user issues.  Respond to enquiries from clients and help them resolve problems.  To allocate more complex calls to the relevant Support member  To log and record via internal systems work flows and order status priorities. Key Responsibilities Area of key responsibilities are in:  Customer service  Technical support  Keep abreast of developments within the industry in general &amp; the company in particular Experience  Administration  Working within an office enviroment  Ability to prioritise workload  Experience in managing relationships with outsourced partners and suppliers Industry knowledge  Will have some knowledge of the internet  Will have worked in another customer facing role  Will have experience in an IT environment  Previous experience working on a technical helpdesk would be is desirable but not essential Key competencies You will need to be able to:  Strong customer focus  Professional telephone manner  Good verbal communication skills - both listening &amp; being able to clearly explain often complex technical issues  Good written communication skills  Able to work as part of a team and able to build strong links with other departments within the company  Proactive and flexible approach to work  Good organiser both of self &amp; of workload, ensuring the customer receives regular progress updates where required  Computer literate (MS office suites etc)  Adaptable to change  Patience and tenacity, dealing with customers at their level, identifying creative solutions where applicable to meet/exceed customer expectations  Ability to plan the working day to ensure deadlines are met  Able to take over workloads of others in the team where required  Self starter, showing an ability to work using own initiative  Ability to take responsibility for development of own skills and knowledge/quick learner. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Excellent+opportunity+for+an+individual+to+work-2248061.htm">Contact seller</a>
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			<title><![CDATA[InTechnology are currently recruiting for a Customer Service / Helpdesk]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/InTechnology+are+currently+recruiting+for+a-2259665.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ Executive based from our offices in Harrogate, North Yorkshire. Our Customer Service and Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services. Working as part of a dedicated Customer Service Team, who hold a passion for providing and promoting outstanding customer service, the Customer Service/Helpdesk Executive will be the first point of contact for all Customer calls received through InTechnologys main support contact number. The successful candidate will therefore be required to take calls from a wide variety of people and be responsible for managing a variety of customer queries, ranging from general advice through to in-depth technical assistance from our product support specialist teams. Following the initial contact, the Customer Service/Helpdesk Executive will be required to establish and log the relevant information onto the internal helpdesk system and raise a ticket in order to allow for the technical support team members to resolve any faults or queries. The role requires the successful candidate to demonstrate a proactive approach to ensure the resolution of any open calls/tickets is managed in a timely and efficient manner and to ensure that a satisfactory conclusion is reached for the customer, keeping them updated throughout the life span of a call/ticket. A good telephone manner, ability to work under pressure and a high level of patience are essential for this role, along with the ability to work as part of a team and on your own initiative as and when required. This is an opportunity to join a busy team providing the opportunity to work with a wide range of internal and external customers and would suit someone who had an interest or desire to progress into a more technically involved helpdesk role in the future. Should you be interested in applying for this role, please contact a member of Human Resources for a detailed job description or please forward your CV and a covering letter to the contact details provided.. 

£17,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/InTechnology+are+currently+recruiting+for+a-2259665.htm">Contact seller</a>
]]></description>
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			<title><![CDATA[This is a long term contract opportunity at a blue chip client with plenty of]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+a+long+term+contract+opportunity+at+a+blue-2259666.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ chance to progess into the deskside team after 6 months or so so read on and get your cv to me now!! If you have12 months commercial IT support experience and live near High Wycombe please read on.... this role is call logging and first / 2nd fix for a large user base . You will need experience with Windows 2000 and XP, Office and Exchange plus remote diagnosis tools such as SMS. This is customer focussed role and standards are high so enthusiasm, flexibility and initiative are valued qualities. The client is not close to public transport so car/motorbike owners are preferable. interviews will be held later within a week so apply now!! You must be available with a weeks notice or less to be considered for this rolekey word: helpdesk, support, first line,. 

£13.50 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+a+long+term+contract+opportunity+at+a+blue-2259666.htm">Contact seller</a>
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			<title><![CDATA[Technical Support Analyst: Our client is currently looking to recruit a]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Technical+Support+Analyst%3A+Our+client+is+currently-2259667.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ Technical Support Analyst to join their busy team. The successful candidate will offer exceptional customer service skills, with an articulate and professional manner. You will provide technical support diagnosing, resolving and escalating user problems. Preference will be given to candidates that have exposure to Linux or AVG, however this is not essential. This is fantastic opportunity to join a rapidly expanding organisation in a role starting immediately offering excellent career progression, development and full training.. 

£15,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Technical+Support+Analyst%3A+Our+client+is+currently-2259667.htm">Contact seller</a>
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			<title><![CDATA[A Helpdesk Administrator / Customer Service representative is required by]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+Helpdesk+Administrator++Customer+Service-2259668.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ established Software and Web Applications Company based in Northampton, Northamptonshire. You will be working at the &amp;lsquo;front of house&amp;rsquo; fielding, logging and supporting a number of phone calls from key clients. It is essential that you hold a professional, polite and clear telephone manor with exceptional customer service skills. You will be working and liaising with the company&amp;rsquo;s key and important clients and to help them with further issues you will be required to log all issues on the logging system for future reference. A good understanding of computers and software is required including the Microsoft office suite including Word, Excel, Access, PowerPoint and Outlook. A relatively good typing speed is required to take down notes as well as producing documentation while on the phone to brief the relevant team member when the issue is escalated. As the company expands there will be great career opportunities into team leader type roles over seeing the team. Please apply now for this great opportunity!. 

£25,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+Helpdesk+Administrator++Customer+Service-2259668.htm">Contact seller</a>
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			<title><![CDATA[Job DescriptionMy Client is a leading IT outsourcing comapny looking to take on]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+DescriptionMy+Client+is+a+leading+IT-2259669.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:18 GMT]]></pubDate>
			<description><![CDATA[ a Helpdesk Analysts on a 3 week contract. The Help desk Support Analyst will work on 1st Line Technical queries from my clients Inchinnan office. Key Tasks: *Respond to user queries received via phone, email and in person *Resolving and where necessary escalate incidents assigned to IS Helpdesk Support to second line and third party support teams. *Resolving incidents assigned to the Helpdesk using a variety of resources (Websites, personal knowledge and training) *Installation and support of all locally supported software *Troubleshooting of Network and LAN issues *Development and distribution of procedures for resolving incidentsSkills and Experience: *Good Helpdesk/Desktop support background, working across multiple operating systems - Good Software and Hardware knowledge essential *Previous experience working in Multi Operating System Network - Win 95/XP/NT4/2000. *Exposure to user account administration *Good communication skills and telephone manner - good voice cadence - which should be demonstrated during interview *Able to commute for varying shift times and ideally living in Glasgow/Paisley area. 

£7.50 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+DescriptionMy+Client+is+a+leading+IT-2259669.htm">Contact seller</a>
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			<title><![CDATA[ABOUT THE ROLE A large organisation in Wimbledon is looking for a 1st Line]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/ABOUT+THE+ROLE+A+large+organisation+in+Wimbledon-2259657.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ Technical Support person to start immediately for an ongoing temporary position. Days and hours of work Monday  Friday 9am  5pm RESPONSIBILITIES  Handling straightforward and simple technical problems  Must be advanced in all Microsoft office applications including Word, Excel, PowerPoint and Access  Resolving username and password problems  Uninstalling and re-installing software/programmes  Assistance of navigating around application menus including problems with Macros and talking colleagues through them  Dealing with 70/80% of the user problems.  Must have knowledge of Microsoft 2007 and XP  Dealing with 30  50 calls per dayWE ARE LOOKING FOR The ideal candidate will have previous 1st line technical support experience including. You must be able to deal with computer issues efficiently and be able to deal with 2nd/3rd line support thereafter. There may be an opportunity to advance but this will be later on in the booking. This is an ongoing temporary position to start immediately and the client wishes to see CVs first. The hourly pay will be between £9  10 per hour. 

£10.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/ABOUT+THE+ROLE+A+large+organisation+in+Wimbledon-2259657.htm">Contact seller</a>
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			<title><![CDATA[IT Customer Service Advisor required for our client a large financial institute]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/IT+Customer+Service+Advisor+required+for+our-2259658.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[. We are looking for someone with 1st or 2nd helpdesk experience for this role to assist customers with queries via the telephone. Based in Basildon and offering &pound;14,000.. 

£14,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/IT+Customer+Service+Advisor+required+for+our-2259658.htm">Contact seller</a>
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			<title><![CDATA[Bilingual Technical Support Analyst (helpdesk) required by leading IT]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Bilingual+Technical+Support+Analyst+%28helpdesk%29-2259659.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ organisation. We are seeking applicants with fluent communication skills in English plus one other language fromFrench, Spanish, German, Italian, Dutch or Swedish. Role involves the1st line support of corporate customers for a product range of database solutions. You will haveknowledge of PC architecture, Windows operating systems and Internet applications. It is desirable to have knowledge of database systems and languages such as Excel, Access and SQL. Although you will handle incoming calls and log onto the system you will also be expected toresolve, track and escalate as appropriate. In addition you will have the opportunity to get involved with the development, building and maintenance of bespoke customer database solutions. Excellent trainingprovided. You should be a confident communicator with excellent customer service skills. Although this is a team environment you will manage your own workload so you should be happy to work independently and have a flexible approach to provide exceptional customer support. Superb, urgent opportunity with interview slotsavailable on weds 26, thurs 27 and fri 28 November!. 

£22,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Bilingual+Technical+Support+Analyst+%28helpdesk%29-2259659.htm">Contact seller</a>
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			<title><![CDATA[Rollout Engineer, IT Support / Desktop Engineer, Burnley, Lancashire/West]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Rollout+Engineer%2C+IT+Support++Desktop+Engineer-2259660.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ Yorkshire Borders - Based in Burnley my client has a new requirement for an Rollout Engineer/Desktop Engineer, IT Support / PC Engineer. This contract is initially for 1-2 weeks with 1 week rolling contract after. This role is commutable from Blackburn, Halifax, Bolton, North Manchester, Rochdale, Preston and Bury. You must have skills in Laptop &amp; PC set ups &amp; builds, software installations, Windows XP, general IT Support, setting up to networks, etc. Role involves Laptop/PC roll outs, general IT /desktop support, Software installations, refreshes, Windows migration etc. Please send your CV ASAP and I will get back to you ASAP.. 

£12.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Rollout+Engineer%2C+IT+Support++Desktop+Engineer-2259660.htm">Contact seller</a>
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			<title><![CDATA[Our client a media insurance brokers based just off the A12 outside Colchester]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+a+media+insurance+brokers+based+just-2259661.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ are looking for an IT Support Technician to join their team. The role will involve providing an effective and efficient support for all operating and network systems, to enhance and develop the IT structure and performance for the group, and to support management and colleagues throughout the company, in their endeavours to achieve and surpass targets and provide a first class service at all times whilst adhering to all FSA principles and the specific requirements of: Treating Customers Fairly, Contract Certainty and Conflict of Interest On a daily basis the role will involve: Liaising with the appropriate channels to effectively resolve any problems or outstanding issues to avoid or minimise any disruption to the efficient IT operation of the company; Resolving issues on all other IT systems; Resolving hardware issues including the repair and maintenance of printers, monitors, PCs and all hardware within capabilities; Reporting any health and safety matters to IT to the IT Systems Administrator; Putting forward any system improvements to the IT Systems Administrator; Monitoring and reporting on the status of key systems; Producing training manuals as requested; Supporting all hardware and software implementation programmes (roll-out). You will also be asked to collate and produce business information for the IT Systems Administrator as requested or required to support recommendations for change; review all documentation on a regular basis to ensure IT requirements and objectives are met and continuous improvement in all areas is achieved; build business, and social relationships and understanding between colleagues within the company; bring matters of concern to the attention of the IT Systems Administrator and contribute advice and recommendations as appropriate; develop and encourage all staff to improve their technical skills so that they can be of maximum value to the organisation; contribute to the overall efficient running of the operation by providing support, advice and back-up, both technical and non-technical, to all colleagues where appropriate. You must also be able to drive and have access to a car due to accessibility of the offices.. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+a+media+insurance+brokers+based+just-2259661.htm">Contact seller</a>
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			<title><![CDATA[OFFERING YOU:- An opportunity exists to use your knowledge and expertise]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/OFFERING+YOU%3A-+An+opportunity+exists+to+use+your-2259662.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ providing high quality ICT support and advice within this busy, friendly team. You will predominantly deliver 1st line support on hardware and software issues, but also occasional 2nd line. An IT related qualification would be highly desirable up to MCDST level or equivalent. You will have recent proven knowledge and experience of desktop support, including Citrix ICA, MS Server, desktop OS and Office applications, Lotus Notes and use of Lotus Domino Administrator. The successful candidate will be a technically minded team player, have excellent communication skills both over the telephone and face to face, and able to maintain standards when under pressure whilst using their initiative. This temporary role is expected to last approximately two months from commencement.. 

£8.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/OFFERING+YOU%3A-+An+opportunity+exists+to+use+your-2259662.htm">Contact seller</a>
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			<title><![CDATA[IT Degree or MCP or MCSE or MCSA or MCDST My client is a growing technology]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/IT+Degree+or+MCP+or+MCSE+or+MCSA+or+MCDST+My-2259663.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ company based in Guildford. Due to continued growth they now require a Junior IT Support person to join their IT Support Team. You should have a valid IT qualification (MCP or MCSE or MCSA or MCDST) or a Computer related degree. You will be working in the IT support team and you should have some experience or exposure to Windows XP and ideally Windows Server. You will also need a driving licence and excellent communication skills. This is an excellent opportunity to join a thriving company! Edison Hill Limited is acting as an employment agency in relation to this vacancy. PLEASE ENSURE THAT THE JOB REFERENCE NUMBER APPEARS IN THE SUBJECT BOX. 

£17,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/IT+Degree+or+MCP+or+MCSE+or+MCSA+or+MCDST+My-2259663.htm">Contact seller</a>
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			<title><![CDATA[A company based in Harrogate is seeking a dynamic and experienced IT]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+company+based+in+Harrogate+is+seeking+a+dynamic-2259664.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:17 GMT]]></pubDate>
			<description><![CDATA[ professional to join their team. The role involves: using your expertise to manage in house customer technical support issues and provide remote support to field based employees and international offices, ensure customers are provided with a high level of support, develop solutions and problem solve. Candidates will have experience of providing technical support within a multi site MS Domain environment with an understanding of MS Office Support 97-07, Network support and Active Directory. Interested? Email your CV to Emily now. 

£23,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+company+based+in+Harrogate+is+seeking+a+dynamic-2259664.htm">Contact seller</a>
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			<title><![CDATA[JOB DESCRIPTION Job Title: SAP SD &amp; MM Consultant Salary: £55,000 Location]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/JOB+DESCRIPTION+Job+Title%3A+SAP+SD+%26amp%3B+MM-2259654.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:16 GMT]]></pubDate>
			<description><![CDATA[: Acton, London Our client is looking to recruit an SAP specialist to join the SAP support team at the European Head Office based in Acton. This is an initial 6 month contract which may be extended to a further 6 months with the possibility of going permanent at the end of 12 months. Responsibilities  Translate business needs into the most appropriate system solution  Acquire and maintain good knowledge of latest software developments within the SAP module  Acquire and maintain good knowledge of the business processes  Identify ways of improving the current system  Ensure changes moved into production work and do not cause a problem elsewhere  Configuration of the SAP module for which he/she is responsible  Fixing errors, bugs in the software and other issues  Development and switching on new functionality within module  Respond to data queries and help users in investigating those  Feedback issue progress to users  Liaise with SAP on software bugs  Unit test all new functionality, including Hot Packages and software upgrades  Assist Expert Users in training and testing of new functionality  Prepare and maintain system configuration documentation to a high standard  Complete issues logs during and after resolution  As accurately as possible estimate time needed for issue resolution and project work  Some initial user training where new functionality has been switched on  Provide 2nd level support if the Expert User cannot solve the problem  Knowledge of key users/contacts in the business Requirements  High degree of knowledge of at least one SAP module (CO,FI,SD,MM etc)  At least 2 years experience in SAP module configuration  Educated to degree level, ideally in a computing or business related subject  Pro-active (identify opportunities)  Good analysis skills  ability to translate business needs into system configuration  Ability to advise business on the best and most effective system set up  Professional in dealing with all levels of users  Good at estimating how long a project will take  Deliver issue resolution and projects within agreed timescale and to a good quality  Ability to react quickly and efficiently to urgent problems S4 Personnel does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.. 

£55,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/JOB+DESCRIPTION+Job+Title%3A+SAP+SD+%26amp%3B+MM-2259654.htm">Contact seller</a>
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			<title><![CDATA[German speaking Customer Care ExecutiveConduct any day-to-day issues with the]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/German+speaking+Customer+Care+ExecutiveConduct+any-2259655.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:16 GMT]]></pubDate>
			<description><![CDATA[ teams work using cross-functional resources with creativity. Our customers, internal and external, expect an impeccable service. Questions about price, open order status, delivery schedule and special requests should therefore be treated in a way that will guarantee appreciation from our customers and colleagues. Develop a professional attitude and business skills and show a good understanding of the processes in place, communicate changes in process to related functions and personnel. Job responsibilities Responsible for processing Sales and/or Service orders from quote, through receipt and validation, order processing, fulfillment and timely delivery. Responsible for furnishing price, quotations and informing customers of delays in orders processing. Responsible for processing service call dispatch from customers to svc engineers. Develop the personal needed skills and show a good understanding of the processes in place. Able to communicate the status of the request/order to the customer, and proactively communicate any changes. Responsible for the application of pricing/discount schedules in co-ordination with the sales and/or service organization within established guidelines Prepare and/or handle sales and service quotations, tenders (where applicable), svc contracts and renewal, and matrix/price schedules within established guidelines. Ensure 1st line technical support to our customers. Forward 2nd line technical support to the appropriate individual. Handle and follow-up complaints from customer including the issue of credit requests when needed. Contribute to the quality system and to recommend changes where necessary. Organize return of material (packaging, instruments, replacement) when needed. Liaising with other functions and departments (finance, regulatory, support) for proper information flow and in accordance with the procedures requirement. Handle correspondence relating to a variety of subjects such as requests for merchandise, claims for lost or damaged goods, incorrect billing, and unsatisfactory services rendered. Review correctness of invoice data related to customer orders before mailing them out for payment. Organizing shipment of Demo instruments, coordination delivery of the instruments with our forwarder. Essential knowledge and skills High school level education (or equivalent) equivalent background build with practical experience in similar job. Practical experience1-3 years experience in a similar job (customer care and/or call centre). Fluent in German and English Meetings and call conferences will require a good written and verbal communication skill Ability to handle pressure, cope with changes and work concurrently on multiple tasks Capability to prepare and conduct lectures and presentations to a diversified audience is essential. Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Access/MS Project). Use of email, familiarity with use of any order management software (Oracle preferred), Internet &amp; intranet usage. Excellent communication skills and a pronounced customer care approach able to work with a broad range of personality styles and types. Proactive mindset, developed sense of responsibility, tasks ownership. Ability to handle pressure, cope with changes and work concurrently on multiple tasks Professional and moral ethics and integrity is a MUST BE requisite Strong interpersonal skills and capability to work well within a team environment. Excellent communication skills and a pronounced customer care approach able to work with a broad range of personality styles and types.. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/German+speaking+Customer+Care+ExecutiveConduct+any-2259655.htm">Contact seller</a>
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			<title><![CDATA[DO YOU WANT TO WORK IN A FRIENDLY AND VIBRANT INTERNATIONAL ORGANISATION? DO YOU]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/DO+YOU+WANT+TO+WORK+IN+A+FRIENDLY+AND+VIBRANT-2259656.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:16 GMT]]></pubDate>
			<description><![CDATA[ WANT EXPERT TRAINING AND FAST CAREER PROGRESSION? DO YOU WANT TO WORK IN SCOTLANDS BEAUTIFUL AND EXCITING CAPITAL CITY? READ ON TO FIND OUT MORE! You will be using your computer hardware knowledge and language skills to assist customers with cutting edge global products. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards. You must have:  Exceptional spoken and written English and Swedish  Fluency in either Finnish or Danish  Knowledge of computer hardware  Helpdesk/Troubleshooting experience  Excellent customer service skills Your job will involve:  Providing technical support via e-mail and telephone  Logging calls accurately and in accordance with guidelines  Solving customers technical queries in an efficient and polite manner We will:  Provide first class support and assistance  Help with relocation if required If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!. 

£15,500.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/DO+YOU+WANT+TO+WORK+IN+A+FRIENDLY+AND+VIBRANT-2259656.htm">Contact seller</a>
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			<title><![CDATA[EMEA Hardware Technical Support/Support Analyst (HTS)We have an excellent]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/EMEA+Hardware+Technical+SupportSupport+Analyst-2138989.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ opportunity for you to join an international storage company as a Technical Support Analyst near London or possibly Munich or Paris. You will be responsible for provide telephone based technical support for all customer and service partners reported faults on our hardware products. You get to work as a part of the distributed EMEA support team and work closely with others to ensure an even workload. Your very strong technical problem solving skills, communication skills (both written and verbal) are required and you need to be able to work as part of an international team. You will ... * respond to phone support requests from our partners &amp; customers on our products and provide remote support* gather problem descriptions, log files, configuration and analyze them in order to determine root cause of problems and finding solutions* be responsible for problem ownership and when necessary to escalate issues* dispatch field engineers to customer sites as required &amp; order parts* provide our service partners assistance via telephone with their repair efforts while they are at a customer site* report potential quality issues* be on a rotating on-call schedule to provide 7x24 support to customers worldwideYou must have ... * Associates Degree in electronics or equivalent training and experience* Fluent in English and near native Italian, Spanish or German* 2+ years service experience with storage products or equivalent skill set* SCSI, fibre channel technology, SAN and network connectivity experience* excellent organizational and troubleshooting skills with some experience of fault diagnosis on complex systems* experience of interfacing with customers* ability to multi-task between several customer situations at the same timeThese skills are a bonus ... * backup application knowledge/skills are a plus* some UNIX/Linux/Microsoft OS skills are a benefitIn return, you get an excellent salary, benefits and dynamic work environment!We may also consider relocation or working in either our Paris or Munich office. Take this opportunity &amp; find out more. Send your English CV in word format NOW!. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/EMEA+Hardware+Technical+SupportSupport+Analyst-2138989.htm">Contact seller</a>
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			<title><![CDATA[An exciting opportunity to join a growing software house based in Leicestershire]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+to+join+a+growing+software-2166341.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ THE ROLE Reporting to the Support Team Leader , the objective of the role is to contribute to all aspects of the company's Customer Support activities Scope &middot; Adherence to CustomerSupport procedures. &middot; General operations of Customer Support Helpdesk &middot; Participation in OOH Support Skills required &middot; Ability to deliver a high level of Customer Service &middot; Attention to detail &middot; Ability to take ownership, prioritise and follow up issues &middot; Ability to focus on improvement &middot; Competent in use of Windows and associated applications. &middot; Sound knowledge of operating systems. &middot; Ability to analyse operational and working practices. &middot; Excellent verbal and written skills &middot; Ability to function effectively under pressure and without close supervision &middot; Ability to troubleshoot. &middot; Flexible and able to use own initiative. &middot; Smart and presentable and punctual &middot; Willingness to continually learn and accept responsibility. 

£25,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+to+join+a+growing+software-2166341.htm">Contact seller</a>
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			<title><![CDATA[This is an exciting opportunity to join a leading company within its field. My]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+an+exciting+opportunity+to+join+a+leading-2237099.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ client has a requirement for an experienced IT Service Desk Analysts to work in a 1st/2nd line support capacity. Experience in any of the following would be an advantage, Microsoft based support including MS platforms: DOS, 9x, NT4, 2000, 2003, XP, MS Office, Exchange, Outlook, Lotus Notes, Exchange 5. 5-2000, Arcserve, Backup-exec, Citrix. knowledge of Autocad or any other bespoke design software support would be highly beneficial. Full spec available. This role also offers excellent career progression.. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+an+exciting+opportunity+to+join+a+leading-2237099.htm">Contact seller</a>
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			<title><![CDATA[Desktop Support Engineer - Gloucester - &#163;19k (including bonus)&lt;br]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Desktop+Support+Engineer+-+Gloucester+-+%26%23163%3B19k-2259646.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ /&gt;Skills:  Desk Side / Desk Top / Helpdesk / Service Desk support, 1st - 2nd Line Technical Support, Microsoft, MCP/MCSE, Office Suite, XP, Software/ Hardware, SLA's, ITIL and Customer Service. &lt;br /&gt;&lt;br /&gt;Rapidly growing Gloucestershire based ISP immediately require a first line support engineer to join their customer support team and move with the company through exciting times as the UK's largest independent Internet Services Provider. &lt;br /&gt;&lt;br /&gt;The successful Desktop Support Engineer will possess recent first line telephone technical support experience across both hardware and software (MS O/S, Office suite, Printers and Peripherals etc).  They will be used to serving as a primary focal point for customers (internal or external) and ideally have come from a medium sized business (250 users  ). &lt;br /&gt;&lt;br /&gt;As Desktop Support Engineer a high resolution of support queries at first call is essential as is a proactive approach to service requests and helpdesk calls.  It would further benefit your application if you possess knowledge of the ITIL framework and have been in a position where training / educating end users was necessary&lt;br /&gt;&lt;br /&gt;If you can demonstrate the above competencies, possess the ability to take full ownership of desktop support issues to strict service level agreements (SLA's) and have proven problem solving/ trouble shooting abilities then I need to hear from you. &lt;br /&gt;&lt;br /&gt;To apply, send your CV now for immediate review or call Sarah-Jane Knight at ComputerWorld Personnel for more information but hurry as career building opportunities such as this one attract a lot of attention and therefore do not stay live for long!. 

£19,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Desktop+Support+Engineer+-+Gloucester+-+%26%23163%3B19k-2259646.htm">Contact seller</a>
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			<title><![CDATA[Trilingual French and Spanish speaking IT Helpdesk Support&lt;br /&gt;&lt;br]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Trilingual+French+and+Spanish+speaking+IT+Helpdesk-2259647.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ /&gt;Job Location: Hampshire&lt;br /&gt;&lt;br /&gt;Salary/Additional Information: &#163;20. 500   great benefits&lt;br /&gt;&lt;br /&gt;Reference: NO 25/11&lt;br /&gt;&lt;br /&gt;Company&lt;br /&gt;A leading manufacturer of electronics, video, communications and information technology products for the consumer and professional markets&lt;br /&gt;&lt;br /&gt;Role: Trilingual French and Spanish speaking IT Helpdesk Support&lt;br /&gt;As a result of a continuous expansion and an ongoing success my client is looking for a trilingual French and Spanish speaking IT Helpdesk support professional to join their multilingual support team with the main task of providing first line direct telephone support to clients in French and Spanish. &lt;br /&gt;The successful French and Spanish speaker will be dealing with a maximum of 35 inbound technical calls per day, liaising with clients in French and Spanish daily, both written and spoken turning the customers' problem into a positive experience that enhances the relationship between the company and the client. &lt;br /&gt;&lt;br /&gt;Profile&lt;br /&gt;&#183; Fluency in both French and Spanish in addition to English&lt;br /&gt;&#183; Proven customer services or helpdesk support or call centre experience&lt;br /&gt;&#183; Previous experience or interest in dealing with technical issues&lt;br /&gt;&#183; Good communication skills and telephone manner&lt;br /&gt;&#183; Problem solver, Work well under pressure within a team as well as individually&lt;br /&gt;&lt;br /&gt;NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience. &lt;br /&gt;&lt;br /&gt;To apply, please send your CV to Nassim Oukil&lt;br /&gt;&lt;br /&gt;We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality. &lt;br /&gt;&lt;br /&gt;NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.. 

£20,500.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Trilingual+French+and+Spanish+speaking+IT+Helpdesk-2259647.htm">Contact seller</a>
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			<title><![CDATA[Organisation Description Support, 1st, 2nd, Helpdesk, Analyst, SQL, database]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+Description+Support%2C+1st%2C+2nd-2259648.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[, Application, T-SQLA great opportunity has arisen in Hampshire for a technical support professional to take the next step in their career. My client are a well renowned software/ electronics house who are seeking to add to their technical team as a result of business growth. Job Description We are looking to recruita Software Support Specialist, to join the growing support team. You will be taking calls from customers who require technical support, utilising your technical ability to provide solutions on the SQL based software or escalate to the development team as appropriate. A particular bonus to this role is the opportunity to engage in client interaction and take a key role in project involvement within the business moving forward. You will ideally be educated to degree level (or equivalent) and have a background in customer/ technical support. A good working knowledge of SQL is essential. The position will require someone who is highly proficient in the provision of technical support and as such the successful candidate will possess good communication skills. Person Specification This is a fantastic opportunity to join a highly progressive and supportive organisation who place a real emphasis on their employees development. If you are looking for a role where you can develop your career and will look forward to coming to work then please apply today. Support, 1st, 2nd, Helpdesk, Analyst, SQL, database, Application, T-SQL. 

£25,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+Description+Support%2C+1st%2C+2nd-2259648.htm">Contact seller</a>
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			<title><![CDATA[Technical QA/Helpdesk To receive calls from customers and deliver complete]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Technical+QAHelpdesk+To+receive+calls+from-2259649.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ end-to-end quality services with any necessary First / Second Line Technical support required. Receive and escalate any complex issues as per escalation procedures.  Answer telephone calls from customers within the targeted time scales.  Provide 1st &amp; 2nd line Technical support to all customers.  Ensure all incidents are thoroughly investigated and ownership demonstrated to call resolution.  Provide Technical support to Field Representatives where necessary.  Ensure Product knowledge is as detailed as possible and keep up to date with any changes i. e. New releases, bug fixes etc.  To undertake any other additional tasks directed by the Management. Requirements: Have good customer service skills; good investigative and trouble shooting skills; ability to multi-task and prioritise workload effectively; work under pressure and have ability to quickly learn and understand IT concepts and skills. Under Bromcom's Graduate Program the candidate will recieve 8 - 12 weeks work experience/training at no pay, howeverall expenses are paid for.. 

£19,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Technical+QAHelpdesk+To+receive+calls+from-2259649.htm">Contact seller</a>
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			<title><![CDATA[Helpdesk Analyst with Windows Vista/XP/2000/NT and MS Office 2003 / 2007]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Helpdesk+Analyst+with+Windows+VistaXP2000NT+and-2259650.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ required for International Organisation based in central London. Working in a small team you will provide IT Helpdesk and Service Desk support to users across Europe, USA and the Middle East. Any knowledge of Windows 2000 / 2003 Server, TCP/IP, DNS, DHCP, WINS, LAN &amp; WAN, Anti-virus solutions, Backups would be a real benefit  alternatively you must be a quick learner. Any knowledge or exposure of specialist packages including Micros Fidelio, Micros POS, Systems Union SUN and Vision would be a real bonus. This is an opportunity to join a technical helpdesk and increase your exposure to the infrastructure as well as software and hardware support. Must have excellent customer service skills and the ability to communicate at all levels with the business. Fluent spoken and written English a must, with any French, German or Arabic an advantage.. 

£21,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Helpdesk+Analyst+with+Windows+VistaXP2000NT+and-2259650.htm">Contact seller</a>
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			<title><![CDATA[Ourclientis a rapidly growing web site hosting company based in central]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Ourclientis+a+rapidly+growing+web+site+hosting-2259651.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ Manchester. Position The successful applicants role will be to learn and conduct customer support tasks. This will involve providingclients with account and technical assistance via telephone, email and on-line chat. Hours 9. 30am to 5. 30pm weekdays. Weekend work is required on a scheduled rota basis (teleworking allowed at weekends). Required Skills Good English coupled with a proficiency in typing. Excellent telephone manner. A working knowledge of web hosting basics (FTP, HTML, email etc). Knowledge of PHP/Perl/MySQL/unix OS a distinct advantage. Salary £14,000 - £18,000 p. a. (not including additional for overtime). Salary reviews are conducted every 6 months.. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Ourclientis+a+rapidly+growing+web+site+hosting-2259651.htm">Contact seller</a>
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			<title><![CDATA[Anti Threats Engineer&lt;br /&gt;&lt;br /&gt;Reference: 845216&lt;br /&gt;&lt;br]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Anti+Threats+Engineer%26lt%3Bbr+%26gt%3B%26lt%3Bbr-2259652.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ /&gt;The Company:&lt;br /&gt;&lt;br /&gt;Our client is a global leader in the IT Industry; they are currently looking to recruit an outstanding Anti Threats Engineer. The position will be based in their office in Berkshire. &lt;br /&gt;&lt;br /&gt;The Role:&lt;br /&gt;&lt;br /&gt;-Advice customers regarding IT security questions&lt;br /&gt;-Presenter within the anti-threats area&lt;br /&gt;-Analyse and address escalations sent from customers and partners &lt;br /&gt;-Improve internal processes and manage improvement plans&lt;br /&gt;-Support globally both internal and external&lt;br /&gt;  &lt;br /&gt;Candidate Profile:&lt;br /&gt;&lt;br /&gt;-Previous experience in customer service and IT security would be highly beneficial&lt;br /&gt;-Knowledge of web script languages,code analysis or anti-malware&lt;br /&gt;-Experience in TCT-IP, Web or related infrastructures &lt;br /&gt;-Fluent English is essential and preferably also fluent in Spanish or Italian. &lt;br /&gt;&lt;br /&gt;The successful candidate should be able to handle stress, be organized and enjoy a diverged work environment. &lt;br /&gt;&lt;br /&gt;Salary/Additional Information:&lt;br /&gt;&lt;br /&gt;The salary for the role is negotiable, depending on caliber and experience. The company offers a fantastic benefits package and offers the little extra to you as an employee. You will also be provided with full training for the position. This role will involve occasional trips to other offices in Europe. &lt;br /&gt;&lt;br /&gt;******************************&lt;br /&gt;International Language Communications is a leading specialist multilingual recruitment agency. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website and register your details.. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Anti+Threats+Engineer%26lt%3Bbr+%26gt%3B%26lt%3Bbr-2259652.htm">Contact seller</a>
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			<title><![CDATA[1ST Line Helpdesk Support needed! A large international financial company in the]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/1ST+Line+Helpdesk+Support+needed%21+A+large-2259653.htm]]></link>
			<pubDate><![CDATA[Sat, 22 Nov 2008 08:57:15 GMT]]></pubDate>
			<description><![CDATA[ West Sussex area are currently recruiting additional members to join their highly efficient Service Desk team. This is a fantastic opportunity for a Helpdesk Engineer / Service Desk Analyst with experience of 1st Line Support to progress within a Multi-National Corporation and gain priceless knowledge within the financial sector. The Helpdesk Engineer / Service Desk Analyst will work within a team of around twelve and be responsible for solving various issues ranging from Windows based queries to problems with hardware such as desktops and printers. Issues that cannot be solved within a set amount of time will be escalated to 2nd and 3rd line support and the appropriate engineers called on to fix the problem. The Service Desk Analyst / Helpdesk Engineer will also be responsible for raising tickets for problems and making sure all jobs encountered are resolved in a timely manor. The Service Desk Engineer / Helpdesk Analyst would benefit from previous experience in a 1st Line support role or proven experience within a Call Centre environment. Therefore good communication skills are essential due to the amount of people with technical problems that will be encountered on a daily basis. Various situations will need to be taken care of at any one time so good organisational skills will be needed to manage these situations productively. Windows 2000 / XP and MS Office are both essential skills of which the successful Service Desk Analyst / Helpdesk Engineer will need to have a good working knowledge of, along with the ability to pass this information on in a constructive manor. Other skill sets such as Active Directory and MS Exchange would also be highly beneficial. This is a fantastic opportunity to work for a highly reputable company and gain valuable experience within this sector with the chance to progress within the Organisation.. 

£26,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/1ST+Line+Helpdesk+Support+needed%21+A+large-2259653.htm">Contact seller</a>
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			<title><![CDATA[Pegasus Opera II Support Consultant - new company - opportunity to get in at]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Pegasus+Opera+II+Support+Consultant+-+new+company-2148113.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:17 GMT]]></pubDate>
			<description><![CDATA[ grass roots and run the Support division. They are looking for a flexible team player with strong interpersonal and customer care skills, the ability to prioritise a busy workload efficiently and the drive to succeed. &lt;br /&gt;&lt;br /&gt;Our client is a new division of a well established IT services organisation. The new division is fully accredited in Pegasus Opera II Enterprise and Pegasus XRL. All development work is done in house,  they have excellent on-line support tracking and they work with all their customers in a flexible, proactive and supportive manner. They are looking for a Support Consultant with good knowledge of Pegasus Opera II, who can hit the ground running and be an asset from day one. You will have opportunities to increase your knowledge with their other accounting and ERP product (SAP Business One), and to play a lead role in the running of the support department. &lt;br /&gt;&lt;br /&gt;They are seeking an honest, hardworking individual who is looking to join a company that is genuinely different. If you think you have what it takes to constantly stretch yourself and you want to be involved in ambitious growth plans, then this may be the place you have been looking for. Please contact Jake King at Ambis, or email your CV for more information and an immediate response.. 

£38,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Pegasus+Opera+II+Support+Consultant+-+new+company-2148113.htm">Contact seller</a>
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			<title><![CDATA[SUCCESSFUL, INNOVATIVE AND PROGRESSIVE COMPANY &lt;br /&gt;&lt;br /&gt;SEEKING A]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/SUCCESSFUL%2C+INNOVATIVE+AND+PROGRESSIVE+COMPANY-2253438.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:17 GMT]]></pubDate>
			<description><![CDATA[ PROFESSIONAL AND RELIABLE 1ST LINE HELP-DESK PROFESSIONAL&lt;br /&gt;&lt;br /&gt;BASED IN STOCKLEY PARK, UXBRIDGE -FREE ON SITE PARKING/EXCELLENT TRANSPORT LINKS &lt;br /&gt;&lt;br /&gt;Are you seeking an IT Help-desk role that provides REWARDS, JOB SATISFACTION, and a FRIENDLY working environment? &lt;br /&gt;&lt;br /&gt;Could your experience be utilised within a Quality Driven environment? &lt;br /&gt;&lt;br /&gt;~ Dealing with Inbound calls - Logging calls and identifying caller requirements&lt;br /&gt;~ Pass any more &quot;in-depth&quot; responses to next line support&lt;br /&gt;~ Maintain standards and database at all times&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;This is an Exciting Opportunity to utilise your experience whilst delivering a professional service, ensuring a positive &quot;first impression&quot; to all callers&lt;br /&gt;&lt;br /&gt;Apply today - Your requirements could be met sooner than you thought! &lt;br /&gt;&lt;br /&gt;&lt;br /&gt;Still not sure? Why not check out our website for other exciting Customer Support/Services?. 

£8.50 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/SUCCESSFUL%2C+INNOVATIVE+AND+PROGRESSIVE+COMPANY-2253438.htm">Contact seller</a>
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			<title><![CDATA[A fantastic opportunity to work with our West Midlands, government funded]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+fantastic+opportunity+to+work+with+our+West-2253439.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:17 GMT]]></pubDate>
			<description><![CDATA[ client, where you will be providing support and guaranteeing the smooth running of the IT systems. Your responsibilities will include 1st and 2nd line technical support where you will be responsible for logging calls and providing general support on MS Windows XP / 2000, Active Directory (Administration), MS Office, and basic hardware support. This role will suit a team player as well as having the ability to work alone. Good communication skills are essential. Services advertised by Forman IT are those of an employment agency when recruiting for permanent vacancies and that of an employment business when recruiting for contract vacancies.. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/A+fantastic+opportunity+to+work+with+our+West-2253439.htm">Contact seller</a>
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			<title><![CDATA[An exciting opportunity has arisen to work fora market leading]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+has+arisen+to+work+fora-2253440.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:17 GMT]]></pubDate>
			<description><![CDATA[ Telecommunications company based in Warrington, CheshireTemporary Helpdesk Agent £7. 00 per hourJob responsibilitiesTrouble shoot problems and provide assistance in the implementation of a solution. Reasearch anaylse software problems of client users to determine the casue of the problem or error. Interview user to collection information about problem and lead user through diagnostic procedures to determin cause of error. Determine whether problem is software or networking related. Onceproblem identified try diagnostic steps to resolving it. Refer more complex problems to next level technical staff. Ensure daily follow up on all open incident tickets are completed. Required attributesPrevious helpdesk or IT support experience essentialRecord, track, monitor and own all incidents in RemedyProfessional telephone mannerWork with other team members to deliver the best service to the customerAct as an IT representative to customer user baseWork as part of the Service Desk in providing 1st level telephone support to a required service levelPermanent opportunities for the right candidatesWorking hours: 9am - 6pm Monday to Friday. 

£7.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+has+arisen+to+work+fora-2253440.htm">Contact seller</a>
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			<title><![CDATA[An exciting opportunity has arisen for an Helpddesk Administrator to join a well]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+has+arisen+for+an-2253441.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:17 GMT]]></pubDate>
			<description><![CDATA[ established organisation based at thier prestigious site in Witham, Essex. The successful applicant will have come from a similar role ideally in a helpdesk environment and have excellent customer service skills and high attention to detail. You will support a busy helpdesk updating the call logging system, dealing with post,emails and voicemails, processing faxes,creation of user accounts. Skills Required-excellent communication and presentation skills,excellent organisational skills, The ability to work well under pressure due to SLA's. This is a fantastic opportunity to get a foot in the door within a highly recognised organisation, the role is initially for 3 months with a possibility of extension.. 

£67.50 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/An+exciting+opportunity+has+arisen+for+an-2253441.htm">Contact seller</a>
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			<title><![CDATA[Our client is a UK leading professional services organisation operating from 10]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+is+a+UK+leading+professional+services-2057568.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ offices across the United Kingdom. An opportunity currently exists within this organisation for an experienced, mature, well presented and exceptionally talented Helpdesk Analyst to join this leading organisation. The candidate we are seeking for this role will provide first line support to a team of professional by telephone, email and occasionally face to face. You will log all calls, provide effective helpdesk support and raise queries in a professional and through manner. This is a permanent position. The candidate we are seeking will have a solid related employment history, you will have exceptional communication skills ideally gained within a professional services organisation. You will have the ability to forge excellent working relationships with colleagues at all levels. Salary will be in the region of £23-29,000 plus an excellent benefits package including pension, BUPA, Life Assurance, Income Protection Scheme, 28 days holiday and various other benefits.. 

£29,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Our+client+is+a+UK+leading+professional+services-2057568.htm">Contact seller</a>
]]></description>
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			<title><![CDATA[The role will involve working in a team environment, to SLAs, supporting a large]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/The+role+will+involve+working+in+a+team-2139014.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ user base running Windows XP and EPOS related software / hardware. To be suited to this role you will need to have good customer service skills with a customer first attitude, backed up with skills in English and Maths. People with experience and a genuine desire to build a career in IT will be well suited to this role and you must have a very good understanding of Windows XP and its architecture / components: Active Directory, MS Office Suite, Remote Access. Applicants will need to demonstrate some previous experience working in an IT support or call centre support environment. This position offers a salary of to £17,000, a good benefits package, and genuine career prospects in IT.. 

£17,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/The+role+will+involve+working+in+a+team-2139014.htm">Contact seller</a>
]]></description>
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			<title><![CDATA[Organisation DescriptionI am currently recruiting for my client based in]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionI+am+currently+recruiting-2194122.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ Shalford, Guildford. Situated within walking distance of Shalford train station and with ample free cap parking this is a fantastic opportunity for someone looking for a new and exciting career. Job DescriptionThe role is working within the betting department of a global company, the successful candidate will be in charge of maintaining and updating the betting systems for betting shops through out the UK. It is essential that the successful candidate has experience of working within a bookmakers environment, even if it is onlyon the customer service desk or as a till operator. Person SpecificationThe successful candidate must be efficient and work well under pressure. There will be some shift work (7. 30-3. 30pm, 10. 30-6. 30pm and 1. 30-9. 30pm as well as weekends).. again you MUST have bookmakers experience.. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionI+am+currently+recruiting-2194122.htm">Contact seller</a>
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			<title><![CDATA[Organisation DescriptionI am currently recruiting for my client based in]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionI+am+currently+recruiting-2194123.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ Shalford, Guildford. Situated within walking distance of Shalford train station and with ample free cap parking this is a fantastic opportunity for someone looking for a new and exciting career. Job DescriptionThe role is working within the betting department of a global company, the successful candidate will be in charge of maintaining and updating the betting systems for betting shops through out the UK. It is essential that the successful candidate has experience of working within a bookmakers environment, even if it is onlyon the customer service desk or as a till operator. Person SpecificationThe successful candidate must be efficient and work well under pressure. There will be some shift work (7. 30-3. 30pm, 10. 30-6. 30pm and 1. 30-9. 30pm as well as weekends).. again you MUST have bookmakers experience.. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionI+am+currently+recruiting-2194123.htm">Contact seller</a>
]]></description>
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			<title><![CDATA[Job Description - To work as a member of the Customer Support Team and with the]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+Description+-+To+work+as+a+member+of+the-2217822.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ Product Development Team to provide consistent and high quality support to customers across a wide range of software solutions for the Education Sector. Key responsibilities - * To gain and maintain knowledge of the company's software products used by customers * To take ownership of a customer support call and follow through to a satisfactory conclusion. * To work with the development team towards resolution of faults and in the provision of customer feedback * To work as a committed team member, supporting others in the team as/when required and able. * To engage in the testing of products prior to release and maintain relevant documentation Ideally looking for someone who has excellent communication skills Good IT skills a commitment to total customer care. Experience of working within schools is an advantage though not essential.. 

£18,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+Description+-+To+work+as+a+member+of+the-2217822.htm">Contact seller</a>
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			<title><![CDATA[Organisation DescriptionMy client based in East Sussex are currently recruiting]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionMy+client+based+in+East-2253429.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ for 1st Line Technicians to provide IT support and assistance to company employees to ensure the business continues to operate effectively and efficiently. Job DescriptionYou will ideally have worked in a similar role previously and will have a good understanding of IT systems including Windows operating systems &amp; MS Office. Person SpecificationYou will need to have good communication skills and be able to work shifts on a rotational basis. If you are interested in being considered for this role then please apply on line.. 

£19,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Organisation+DescriptionMy+client+based+in+East-2253429.htm">Contact seller</a>
]]></description>
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			<title><![CDATA[PC Repair Engineer/Contract/Bolton PC Repair Engineer required for my client]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/PC+Repair+EngineerContractBolton+PC+Repair-2253430.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ based in Bolton for 2 weeks initially but might extend. You must have experience with hardware and PC Repair. Please send details now for immediate consideration.. 

£10.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/PC+Repair+EngineerContractBolton+PC+Repair-2253430.htm">Contact seller</a>
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			<title><![CDATA[Job DescriptionIT Service Desk Analyst required for temp to perm position. The]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+DescriptionIT+Service+Desk+Analyst+required-2253431.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ role involves dealing with internal queries, reporting& coordinating appropriate and timely responses, including the channeling of requests for help to appropriate functions for resolution, monitoring progress and keeping users upadated regarding progress. REQUIREMENTS:* Good oral communication skills, and analytical approach for problem solving. * Proficient in MS2003/2007 Office, Windows XP/2000/Vista* Technical knowlege about TCP/IP components &services* Ability to multi task, and prioritise. 

£0.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Job+DescriptionIT+Service+Desk+Analyst+required-2253431.htm">Contact seller</a>
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			<title><![CDATA[PULSE are a leading Health and Social Care staffing company. Our head office is]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/PULSE+are+a+leading+Health+and+Social+Care-2253432.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ based in Hertfordshire and we have 12 branches nationwide including a large branch in central London. Our eight strong IT department are looking for a 1st Line Support Assistant to join our helpdesk. We would be happy to provide training and ongoing support for this role. The job role involves providing technical helpdesk support on all IT related matters aiming at resolving majority of incidents at first point of call. Logging details of all calls, tracking the problem and communicating with the internal customers in a professional and timely manner. You must be IT Literate and familiar with PCs, troubleshooting knowledge would be an advantage.. 

£16,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/PULSE+are+a+leading+Health+and+Social+Care-2253432.htm">Contact seller</a>
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			<title><![CDATA[Windows XP 2000 Active Directory MS Office &lt;br /&gt;&lt;br /&gt;Service Desk]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Windows+XP+2000+Active+Directory+MS+Office+%26lt%3Bbr-2253433.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ Helpdesk Analyst 1st line support Helpdesk Operator. &lt;br /&gt;&lt;br /&gt;We are looking for a Service Desk Helpdesk Analyst for our client who is a leading global organisation near Cambridge paying c &#163;21,000 neg on exp   good bens. &lt;br /&gt;&lt;br /&gt;Job TitleService Desk Helpdesk Analyst&lt;br /&gt;Salaryc&#163;21,000 pa neg on exp   good bens   training&lt;br /&gt;LocationCambridge commutable from Luton, Bedford, Bury, Ipswich, Northants&lt;br /&gt;RelocationFed up with London &amp;amp; Manchester? Want to live in Cambridgeshire? Then this is the job for you. &lt;br /&gt;&lt;br /&gt;Our client is looking for a Service Desk Helpdesk Analyst 1st line support Helpdesk Operator with proven helpdesk support experience with Microsoft Windows desktop operating systems (95, 98, 2000, XP) Active Directory, Outlook &amp;amp; Microsoft Office suite products. &lt;br /&gt;&lt;br /&gt;Sills proven service desk experience Microsoft Windows operating systems (95, 98, 2000, XP), AD, TCP/IP, Outlook &amp;amp; Microsoft Office suite products. Good communication skills and a positive customer service attitude&lt;br /&gt;&lt;br /&gt;Any MS qualifications i. e. MCSE or MCP are a plus. &lt;br /&gt;&lt;br /&gt;Role is to provide day-to-day end user technical support, including helpdesk monitoring and problem resolution, PC support, PC software support, assist in troubleshooting of all PC related equipment, including desktops/laptops, servers, cabling, routers, concentrators/hubs, modems and printers and provide end user training within a European team environment. &lt;br /&gt;&lt;br /&gt;This is a great chance to join a global, market leading company who very much support &amp;amp; develop their staff in a positive friendly environment. &lt;br /&gt;&lt;br /&gt;Services advertised by Summit Recruitment Ltd are those of an Agency. 

£22,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Windows+XP+2000+Active+Directory+MS+Office+%26lt%3Bbr-2253433.htm">Contact seller</a>
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			<title><![CDATA[Graduate IT Support Assistant is required by a solutions provider based in]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Graduate+IT+Support+Assistant+is+required+by+a-2253434.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ Guildford, Surrey. Candidates can expect a salary of up to &#163;18,000. &lt;br /&gt;&lt;br /&gt;You will be providing 1st line technical support for internal and external users. This role therefore requires a high degree of customer services for all support queries. You will be taking ownership of user problems and be proactive when dealing with user issues. &lt;br /&gt;&lt;br /&gt;Key Skills&lt;br /&gt;&lt;br /&gt;-  knowledge of Windows and Networking fundamentals&lt;br /&gt;&lt;br /&gt;- Customer facing experience&lt;br /&gt;&lt;br /&gt;- Excellent communication skills&lt;br /&gt;&lt;br /&gt;- Able to communicate with technical and non-technical people&lt;br /&gt;&lt;br /&gt;- Motivated to learn and progress&lt;br /&gt;&lt;br /&gt;This is an excellent opportunity for Junior IT Support person or IT graduate to join an exciting company based in Guildford, Surrey. &lt;br /&gt;&lt;br /&gt;Location - Guildford, Surrey. &lt;br /&gt;Salary - to &#163;18,000   benefits&lt;br /&gt;&lt;br /&gt;Keyskills - Windows, Support, Surrey, Kingston, Woking. 

£21,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/Graduate+IT+Support+Assistant+is+required+by+a-2253434.htm">Contact seller</a>
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			<title><![CDATA[This is an exciting opportunity to join a well established software company]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+an+exciting+opportunity+to+join+a+well-2253435.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ based  just outside of Lincoln.  Due to continued expansion they are now looking to recruit a Software Support Technician. &lt;br /&gt;&lt;br /&gt;The successful candidate will have the following proven experience:&lt;br /&gt;&lt;br /&gt;Software/Technical background&lt;br /&gt;Good general IT skills&lt;br /&gt;Telephone skills&lt;br /&gt;Communication skills both verbal and written&lt;br /&gt;Worked within a call centre or similar environment &lt;br /&gt;Ability to listen and problem solve&lt;br /&gt;&lt;br /&gt;Own transport is essential due to location of premises.  Hours of work are 08:30 - 17:30 M-F. 

£17,000.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/This+is+an+exciting+opportunity+to+join+a+well-2253435.htm">Contact seller</a>
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			<title><![CDATA[To work on a busy NHS Help Desk - logging calls, resolving as many as possible]]></title>
			<link><![CDATA[http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/To+work+on+a+busy+NHS+Help+Desk+-+logging+calls-2253436.htm]]></link>
			<pubDate><![CDATA[Fri, 21 Nov 2008 07:09:16 GMT]]></pubDate>
			<description><![CDATA[ and where necessary escalate to 2nd line support. Must have previous helpdesk experience, be articulate, courteous and polite. Must have a good background in IT and MS-Office suite (Word, Excel, Access, Outlook etc). Good telephone manner. NHS experience is preferred but not essential. An excellent opportunity to gain valuable NHS experience - this contract may also lead to a permanent position for the right candidate. Must have previous 1st line experience.. 

£8.00 - <a href="http://jobs.uk.freeads.net/it_+_telecoms/1st_line_supporthelpdesk/To+work+on+a+busy+NHS+Help+Desk+-+logging+calls-2253436.htm">Contact seller</a>
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