Based in Slough, our client is a world leading provider of IT security and

Sat, 22 Nov 2008 09:08:38 GMT

firewall related software solutions to a variety of organisations of all sizes throughout the world. To join their international technical team, they wish to recruit a German speaking Technical Account Manager:Your role will include the following duties and responsibilities: - Managing the relationship with German speaking customers and be the primary contact to manage the overall success - Ensure that customers are successfully using and leveraging the product - Connect on a regular basis to existing customers and perform technical check ups - Perform site visits and/or also webinars to guide and inform customers - Serve as the first point of contact for priority customers and help direct inquiries to the right resources - Be responsible for answering customer inquiries and highlighting value, and benefits from a technical perspective - Gather customer feedback and deliver that to the internal organisation as data points to drive product and company direction - Promote new product ranges and encourage clients to renew services contracts where appropriateTo be considered for this role, you must have the following skills and background: - Fluency in German and English, both written and spoken - Have a strong technical background and customer orientation and possess an excellent work ethic - Have a background in a technical IT role (possibly IT level 2/3 support, Post Sales Consultants, Technical Pre-Sales Engineers, Consulting and Professional Services profiles, Technical Support Engineers, Engineering or Technical Customer Service oriented profiles) - Have a good knowledge of IT security including Firewall, Intrusion Detection Systems, Intrusion Prevention Systems, Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner), PCI, Policy Compliance and Audit Tools, other enterprise security solutions - A general knowledge of Desktop and Server operating system configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies, network design, and web security architectures - Excellent written and verbal communication skills (most work is done over the phone with some occasional travel to clients, partners, trade shows, etc)On offer is a basic salary up to £38,000 + OTE of 15% (c£6,000). To be considered for this role, please select the Apply Now button and send your CV to us immediately.. £45,000.00 - Contact seller

Account Manager - Post-Sales, Client Relationship, Web, Online

Sat, 22 Nov 2008 09:08:38 GMT
/>Large, exciting web optimisation company based in central London enjoying continued success and growing rapidly.

A ?golden egg' opportunity exists for a customer centric Account Manager to join the existing team at our large London based client.

The Account Manager is a position that combines project and account management skills, acting as the main point of contact for post-sales customers.

You will assist the client with all aspects of service and identify opportunities for the company to lengthen and deepen the client relationship. You will have worked in the online / software solutions space previously and will work closely with different teams to deliver solutions to our clients.

This a varied and challenging role, and an opportunity to become a key person within this expanding professional services team. In return you will be rewarded with working for a leading business within the industry, excellent salary, laptop, mobile and all expenses covered. You will also be joining a profitable company that in today's climate is very financially secure.

Account Manager - Post-Sales, Client Relationship, Web, Online. £30,000.00 - Contact seller

Remedy Consultant / BMC Service Desk Consultant c. £90k Surrey
Sat, 22 Nov 2008 09:08:38 GMT
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Remedy Consultant / Remedy Developer with Remedy V7 / BMC Service Desk 7needed . The Remedy Consultant / BMC Service Desk Consultant will gain functional requirements, build technical specifications and also help with the software configuration and implementation. The Remedy Consultant / BMC Service Desk Consultant must have a good understanding of Remedy V7 / BMC Service Desk 7and be client facing. The Remedy Consultant / BMC Service Desk Consultant needs to have a good understanding of the Remedy / BMC Service Desk toolkit and have worked in either a development, implementation or consulting role based on or around Remedy / BMC Service Desk 7. The successful Remedy Consultant / BMC Service Desk Consultant will have a fantastic opportunity working for a Fortune 500 company, our client employs over 6,500 people worldwide, including 350 in the UK & Ireland region, and provide leading edge Business Service Management Software Solutions.

Keywords: Remedy Consultant Remedy Developer BMC Service Desk Consultant Service Desk V7 Remedy V7.. £70,000.00 - Contact seller

Our client is a well established and fast growing technical company based just

Sat, 22 Nov 2008 09:08:38 GMT

outside of Leeds. They are looking for a sales coordinator to help grow their rapidly expanding business. They are offering the right candidate £16,000 - £18,000 (based on experience). The role briefly comprises:Supporting the Area Sales Manager with administrative systemsCommunicating with existing and new customersHelping to improve systems and proceduresHelping credit control to ensure orders are released on timeUpdating systems with order processesLiaising with Sales Managers on special pricingIssuing invoices when requiredAlthough this is a support role, it will be extremley varies, with ongoing contact with customers and working closely with the area sales manager.. £18,000.00 - Contact seller

Our client is a leading IT security software provider based in Slough, who is

Sat, 22 Nov 2008 09:08:38 GMT

looking for a German speaking Technical Account Manager to join their rapidly expanding team. This is a fantastic opportunity for a candidates with a IT Helpdesk/Technical background with strong IT Security knowledge. Responsibilities The TAM EMEA SMB is in charge of managing the relationship with Small to Medium Business customers and the primary responsibility is to take care of the overall success of our clients rapidly growing installed base. The Post-Sales Technical Account Manager works proactively to insure our customers are successfully using and leveraging the product. The EMEA Manager of TAM Renewals will connect on a regular basis to our existing customers and perform technical check ups. He or she may perform site visits and/or also webinars to guide and inform customers in the successful use of their product within their respective organizations. The EMEA Manager of TAM Renewals may also serve as the first point of contact for Express customers and help direct inquiries to the right resources within support, pre-sales or management. The EMEA Manager of TAM Renewals is also responsible for answering customer inquiries and highlighting value, and benefits from a technical perspective. The EMEA Manager of TAM Renewals will be responsible for gathering customer feedback, details, and use cases and delivering that to the internal organization as data points to drive product and company direction. Success of this role will be measured by the activity rate of customers, the annual renewal rate of other account customers, and the overall satisfaction of allcustomers. Qualifications Ideal candidate will come from a security and/or networking background while performing an engineering, administration or support role. Candidates from the following backgrounds may be a fit: Post Sales Consultants, Technical Pre-Sales Engineers, Consulting and Professional Services profiles, Technical Support Engineers, Engineering or Technical Customer Service oriented profiles General knowledge of current IT security fields including Firewall, Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Vulnerability Management, Network Scanners (Nessus, nmap, Cybercop, ISS Internet Scanner), PCI, Policy Compliance and Audit Tools, other enterprise security solutions General knowledge of Desktop and Server operating system configuration, TCP/IP networking hardware, protocols, and LAN configuration, knowledge of LAN and WAN technologies, network design, and web security architectures Knowledge in variety of Federal Regulatory Compliance issues a plus: HIPAA, GLBA, Sarbanes Oxley SOX, etc Must have a strong technical background and customer orientation and possess an excellent work ethic Excellent written and verbal communication skills Most work is done over the phone with some occasional travel to clients, partners, trade shows, etc Fluent in German. £40,000.00 - Contact seller

IT support opportunity with an expanding IT company providing services to the

Fri, 21 Nov 2008 07:18:59 GMT

SME sector. Providing user and system support on various issues. This is mainly an office based role providing telephone and remote support with some site visits. Areas of expertise are Windows 2003/2007 server, Exchange server, SQL 2005, Citrix, XP and Vista. Sound IT experience in a support role is essential. You will have excellent telephone and client liaison skills. Some network knowledge is needed.. £27,000.00 - Contact seller

API's, FIX, Fixed Income, financial markets, STP

Global

Thu, 20 Nov 2008 07:20:49 GMT

financial services organisation require an Integration Specialist to manage all POST-TRADE services and the daily running of Fixed Income Integration projects. You will take complete ownership including on-going support and maintenance, post integration.

Essential:
Strong in-depth experience within the financial markets (ideally Fixed Income or Derivatives)
Knowledge of Post Trade Back Office workflows
Knowledge of IT Infrastructure
Ability to understand technical specifications in terms of paper API's
Good appreciation of STP (Straight Through Processing) and it's objectives
Strong client interactions skills with ability to consult and advise on best solutions

You will be educated to degree level or equivalent with a European language (not essential). This is an excellent opportunity to join this growing and stable trading firm based in London, USA and Asia.. £65,000.00 - Contact seller

This is a good opportunity for someone to come into and learn commercially about

Wed, 19 Nov 2008 07:23:39 GMT

the IT industry Reporting to the Business Manager, you will be responsible for the support of the Business Managers in ensuring opportunities and margins are maximised. This is a commercial role, initially as a support to an experienced business manager, and will include relationship management of Tier 1 IT manufacturers. Duties include: Reviewing websites for content updates Collating and checking price lists Working with marketing on sales promotions Administering a marketing plan and sales promotion updates General administrative duties Requirements You must be pro-active, confident and a fast learner, with good administration and organisational skills. Excellent written and verbal communication skills are essential, along with some negotiation skills. Advanced Excel would be desirable, but a working knowledge of Excel is essential. Ideally you would be working in an office environment, marketing or administration role and have an interest in IT. This role involves significant interaction with sales team, marketing department and presales technical support, with all activity driven towards profit and increasing sales on major product lines. This is an ideal role for someone starting their career in commercial IT, with progression into marketing, technical, sales or business management likely. Salary and Targets Salary up to £15K plus 2k commission after 3 months (dependant on experience). £15,000.00 - Contact seller

Organisation DescriptionOur client,an international i-gaming in Malta,is looking

Tue, 18 Nov 2008 07:21:52 GMT

for a Greek Speaking Customer Care Outbound agent,to be part of the dynamic outbound team. Job DescriptionThe ideal person:Must have at least 6 months experience in a customer service / Telesales role, ideally in a contact centre environment with high call volumes. Worked to targets and objectives. Experience of using Microsoft Word, Excel and the Internet. Must have a keen interest of sport. Person SpecificationPersonal Attributes: Self starter Results driven Energetic Motivated PatientTeam player. £19,200.00 - Contact seller

Based within the customer support team at the Head Office of the largest

Tue, 18 Nov 2008 07:21:52 GMT

privately owned IT Solutions Company in Europe, you will assist the sales team by providing efficient, effective administrative support to both the sales branches of SCC and their customers. You will work proactively to track customer orders from initial receipt through to payment to ensure that customers' expectations are met, which will involve liaising with many different departments within SCC. A vital part of the role will be building strong relationships with these internal departments as well as the customer base. We require previous customer service/sales support experience, an organised approach, the ability to work proactively on your own initiative, knowledge of Word and Excel, but above all self motivation and relationship building skills. A knowledge of PC architecture, software, networks and/or peripherals would be very advantageous.. £0.00 - Contact seller

£21,000 BASIC PLUS BONUS OF £1,200Our client a highly successful IT Company

Fri, 14 Nov 2008 07:17:20 GMT

, provide business ready technology to small and growing businesses and are looking for a Service Account Manager. The company is passionate about delivering first class services by building relationships on trust, respect and mutual understanding. The purpose of this role is to ensure the continuous improvement of client satisfaction, retention and development through effective management. If you have solid experience of managing and developing client accounts in a business to business environment and have conducted client-facing meetings in a technical environment (ideally technology, internet or telecoms) along with a good understanding of Internet Technology issues then please contact us! Excellent customer service and project management skills and a full driving licence is essential.. £22,200.00 - Contact seller

We are looking for a competent individual to telephone call resellers for a

Wed, 12 Nov 2008 09:41:45 GMT

large blue-chip company to inform them of special offers and programs available to them. The right person must be proficient in excel, IT literate and have business english skills.. £0.00 - Contact seller

We are seeking All 2 Norwegians urgently, one is ongoing and one is for four

Wed, 12 Nov 2008 09:41:45 GMT

days this is join a on-going campaing based in Uxbridge, you will be given two days training on the product. The role Making outbound calls to the spanish market to gain business awareness, leads, update the inhouse database with the new information Admin to support own role. £10.00 - Contact seller

My Client is a world leader in control networking technology and smart metering

Thu, 06 Nov 2008 07:22:26 GMT

. They are currently looking for a EMEA Applications Engineer. With its open, bi-directional, and extensible infrastructure, My Clients system enables a comprehensive range of utility applications. It goes far beyond traditional automatic meter reading (AMR) systems, which offer only limited meter-reading functionality over proprietary, often one-way communication modules retrofitted to conventional electricity meters. The job entails providing post-sales technical support to our customers. Training will be given both in the UK, Europe and the US. Requirements: Degree in Electronic Engineering or Computer Science. Experience with C, C++, C# and . NET Windows programming is required along with an understanding of Internet architectures and protocols. Desirable: Experience with SQL, enterprise systems and metering applications. The candidate must have excellent communication and interpersonal skills and be completely self reliant, travel throughout Europe, Middle East and Africa should be expected. The ideal candidate will have a minimum of 2 years industrial experience and preference would be given to those able to speak German or Swedish. For more details please apply. £50,000.00 - Contact seller

Pre & Post Technical Support, Training, Installation and Consultancy

Thu, 23 Oct 2008 07:26:37 GMT

. Firewall installation, Presales technical support, Demonstration of products, Delivery of Training Courses & Product Evaluation.. £20,000.00 - Contact seller

UK and Ireland's foremost specialist distributor of internet technology

Tue, 21 Oct 2008 07:28:48 GMT

solutions. For channel partners implementing Intranets, Extranets, Security and E-Commerce, our client offers a single point of expertise and assistance. As a member of the e-Security team, the prime function is to actively drive the sales of Blue Coat Systems solutions within our clients reseller channel. The successful candidate will be a professional sales person who can demonstrate a career of consistent over achievement within a sales role, preferably within the IT Sector, they will be self motivated, focused and above all hungry to grow new business. This is primarily an office-based role with the main sales tools being the telephone and Web presentation software. Occasionally external meetings/seminars are appropriate but this is not a major aspect of the role. Main duties: Develop business in Blue Coat partners that do not currently trade with our client Maintain and develop relationships with account managers at our key Blue Coat resellers Deliver training to resellers/end users via web presentations to promote services and products Work with external sales specialist and product manager to deliver on business plans Take ownership for opportunities, and where appropriate deal with the end user to ensure key benefits have been understood, competitors eliminated, objections overcome, budget approved and push for closure Engage with the end user where necessary to act as a trusted advisor and sell Blue Coat solutions Work with resellers to find new opportunities by assisting with marketing plans Meet profit targets on the sale of services and products Meet call out targets on customers contacted and meetings arranged Take responsibility for self-development in both product knowledge and job competencies The successful candidate will possess the ability to sell to both technical and non technical audiences, primarily over the telephone and via web presentations. Self motivated with a positive, proactive 'can do' approach, the ability to work under pressure and possess sound business acumen and ability to understand the customer and interact. Competent in PC packages and spreadsheets. Start: ASAP Location: Newmarket Hours: M-F Full Time Salary: £comp plus bonuses Benefits: Private Health care (optional) Life Assurance, Pension (after 1 years' service) , 25 days annual leave plus optional 5 days unpaid, Private Health Insurance, 20 days sabbatical after 4 years continuous service.. £0.00 - Contact seller

The company provides software and services to the recruitment industry. We have

Thu, 16 Oct 2008 07:26:08 GMT

developed a database application which we supply to our clients, along with other IT services. We offer a complete range of services including Network installation and support, software installation and support and Web page design and implementation. The Candidate We are looking for 1 person to augment our technical and user support team. The candidate will be interested in a career as an IT professional, in either a Technical or Training role, and will already have a good knowledge of PCs and Windows Platforms. The starting salary will depend upon the skills that the candidate brings with them. Knowledge of Windows and Microsoft Server Platforms would be an advantage, though not essential. Experience of IT Support in a commercial environment would be an advantage. Training will be given on all aspects of the services we provide, including PC support, network support and a wide range of software and other computer peripherals. Duties and responsibilitiesHours are 9:00 to 5:30, Monday to Friday. Some evening or weekend work may be required from time to time. Answer help desk support calls and deal efficiently with all user and technical support issuesHelp to ensure the smooth running of help deskGo out on site to install software and hardware as requiredProvide basic training on use of hardware and softwareSpecification and ordering of hardware and software as required and helping to provide quotations for clients. Required SkillsGood basic computer skillsThe ability to learn new IT skills quicklyA positive attitude towards problem solvingGood Customer ServiceThere is a variablebonus per month after the probationary periodand full training and development.. £17,000.00 - Contact seller

Java Developer Berks 35-45k + Bens/Bonus. Great role with a leading

Sat, 04 Oct 2008 07:28:54 GMT

provider of ERP + CRM solutions. Working alongside a number of bright, confident technically minded professionals this role combines your development skills in Java, Javascript, XML with your ability to advise and discuss with high profile customers their business concerns. The role involves office and home based working to a high degree and it may prove attractive that there is only c10% travel to client site around the UK. Whether your background of late has focussed on development or consultancy this position involves diagnostic, development and deployment tasks that will tax you to your limits whilst providing a fun, challenging and rewarding work environment. The company is doing well and plans to double the size of its professional services team over the coming year.. £45,000.00 - Contact seller

The Client Services Manager will be responsible for ensuring on going client

Wed, 27 Aug 2008 11:28:13 GMT

satisfaction and communication as well as up-selling new and existing products and services to our broad customer base. 1. Day to day management of a portfolio of clients 2. Service contract renewals, upgrades and negotiation 3. Management of service issues and concerns 4. Interfacing with engineering, sales and the rest of the management team to ensure that all resources within the Company are meeting your clients expectations 5. Helping to define new process management and defining workflow processes within the Client Services function 6. Create and improve metrics for internal management and client reporting 7. Preparation of consistently high quality documentation in support of solutions and client IT strategy Key skills & experience The ideal candidate will have at least 2 years experience as a process-driven Account Manager / Business Development Manager from an IT services or consulting environment with demonstrable skills and a track record in the provision and service management of IT services, with experience of clients in the emerging corporate and larger SME sectors Articulate, well presented, with a good university degree Strong verbal and written communication and listening skills A strong understanding of Information Technology with a particular focus on Microsoft solutions Excellent presentation skills A highly motivated team player with a proactive approach to work A finisher/completer with high level of personal ownership of team performance Self-driven, results orientated with a positive outlook, and a clear focus of high quality and business profitWavex employee benefits We offer an extensive benefits package to staff including medical and dental insurance, a company pension scheme, individual travel and training allowances and corporate Gym membership. About Wavex We are a dynamic IT Outsourcing provider based in the centre of London (Holborn/Covent Garden) with around 85 staff. We offer a range of services from managed services to individual technical solutions with a rapidly growing technology services portfolio offering customers technical services from IT support through to high-level consultancy. Our client base ranges across all sizes and sectors. Winner of the Sunday Times Best Small Companies to Work for 2008, Best Companies 1 Star Accreditation 2008, Deloitte Fast 50 awards 2006 & 2007 and Growing Business Customer Excellence Awards. We have experienced rapid growth partly due to the range of unique systems we've developed in-house. We have created a fun working environment, promoting good team working ethos and a flat company structure where everyone has a voice.. £46,000.00 - Contact seller

Based in Slough, our client is a world leading provider of IT security and

Our client is a well established and fast growing technical company based just

Our client is a leading IT security software provider based in Slough, who is

IT support opportunity with an expanding IT company providing services to the

API's, FIX, Fixed Income, financial markets, STPGlobal

This is a good opportunity for someone to come into and learn commercially about

Organisation DescriptionOur client,an international i-gaming in Malta,is looking

Based within the customer support team at the Head Office of the largest

£21,000 BASIC PLUS BONUS OF £1,200Our client a highly successful IT Company

We are looking for a competent individual to telephone call resellers for a

We are seeking All 2 Norwegians urgently, one is ongoing and one is for four

My Client is a world leader in control networking technology and smart metering

Pre & Post Technical Support, Training, Installation and Consultancy

UK and Ireland's foremost specialist distributor of internet technology

The company provides software and services to the recruitment industry. We have

Java Developer Berks 35-45k + Bens/Bonus. Great role with a leading

The Client Services Manager will be responsible for ensuring on going client

API's, FIX, Fixed Income, financial markets, STP

Global